Reviews (3,570)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, which offers effective real-time order tracking and automated notifications. They appreciate the customization options and support for multiple carriers, enhancing global operations. The responsive customer support and free plan option are also notable benefits, contributing to improved customer satisfaction and streamlined business operations.

May 20, 2022

Best order tracking app, fast response customer service
أفضل تطبيق للتبع الطلب ، خدمة العملاء سريعة في الرد

jeth
Saudi Arabia
About 1 month using the app
17TRACK replied May 20, 2022

Hi jeth,
Thanks for choosing 17TRACK!
We are so glad that our APP and team's actions have resulted in a satisfied user!
Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

August 7, 2023

17TRACK is a great parcel tracking service,It makes my job a lot easier, literally takes away half of my job so I can have rest of the day free!!

truesafetyshoes
United States
About 1 month using the app
September 14, 2023

Çok yararlı bir uygulama herkese tavsiye ederim.

Mini Yazıcı™
Türkiye
30 days using the app
May 19, 2022

Amazed! It relieves the pressure on our customer service staff and brings convenience, and the query process is very clear.

1byone Audio
Hong Kong SAR
About 1 month using the app
17TRACK replied May 20, 2022

Hi 1byone Audio,
Thanks for your high rating of our APP!

We are so glad that you are satisfied with our APP!
Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!
If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

March 11, 2023

very good app that i would recommend to anyone trying to make their store seem more professional and more trustworthy for cusotmers

Doggy Apparel
Canada
About 1 month using the app
17TRACK replied March 13, 2023

Dear Friend,
Thank you so much for your recommendation! ❤️
Your encouragement will keep us moving forward and constantly improving our service. We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

January 15, 2023

Very good order tracking App. You can use Tracking Number OR Order Number/Email to track orders simply. It's very friendly for store owners to use as it can reduce your workload significantly. What's more, the Customer Service is great as well.

Dots
Brazil
30 days using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

November 21, 2022

I am very satisfied with this service and recommend it to others as its easy to use and works great.

SharkySteps
Norway
30 days using the app
17TRACK replied November 22, 2022

Dear Friend,

Thanks for sharing your feedback with us !❤️
Your encouragement will keep us moving forward and constantly improving our service.

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

April 22, 2023

Good app very easy to use and has a feature of 200 orders before they charge. Which is helpful for people just starting.

Brook Humidifier
Australia
30 days using the app
17TRACK replied April 23, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We will continue to work hard to optimize the APP for a better user experience!
Also, we're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

October 9, 2022

刚刚通过了全年免费计划,挺好用的快递查询工具,基本没有遇到什么问题,比之前用的查询工具好用.......................................................

Ninanailshop
China
30 days using the app
17TRACK replied October 10, 2022

亲爱的用户朋友! 您好!

非常感谢您选择17TRACK并且成为我们的共创者!

我们也会继续努力优化APP,给用户朋友们带来更好的体验!

希望您永远记得有“17TRACK”陪伴在您的身边,17TRACK时刻准备着再次为您服务。❤️

再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

May 30, 2023

I love the app!!! really nice and helpful ! I defiantly recommend this app. the tracking page also is good.

Doghumanity
Portugal
30 days using the app
17TRACK replied June 1, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you. By adding a tracking page to your store, customers can self-track packages to reduce your customer service workload.
If you need anything, just leave us a message. We will be here to assist!

Best regards
17TRACK