Reviews (3,570)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, which offers effective real-time order tracking and automated notifications. They appreciate the customization options and support for multiple carriers, enhancing global operations. The responsive customer support and free plan option are also notable benefits, contributing to improved customer satisfaction and streamlined business operations.

June 8, 2023

Great app, and I would definitely recommend it. Great at tracking and look forward to using it in the future.

StraightStance - Resiliora LLC
United States
29 days using the app
17TRACK replied June 12, 2023

Dear Friend,
Thank you so much for choosing 17TRACK!❤️ And glad to see it works well for you!
If you need anything, just leave us a message. We will be here to assist.

Best regards,
17TRACK

April 15, 2023

Very useful and is the best app for the price by far! The features under the free plan are all you need to start off

GlassicRose™
United States
29 days using the app
17TRACK replied April 19, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!
We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

June 16, 2022

Very good app, the installation is very ease and the support is available for you at any time. i recommand

AUDOSE
Canada
29 days using the app
17TRACK replied June 17, 2022

Hi AUDOSE,

Thank you for your high rating!

We are happy that our APP and team actions bring a satisfied user!

Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

May 11, 2022

nice app, it can help me to collect all the tracking of my orders, and sending the follow-ups to our customers.
I can also checking all the tracking status in the dashboard, brilliant!

VICTGOAL
China
28 days using the app
17TRACK replied May 11, 2022

Hi VICTGOAL,
Thanks for your high rating!

We are so glad that you are satisfied with our APP and the tracking Function!

We are always here if you need more help on parcel tracking or order status updates.

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

July 27, 2023

Ich bin rundum begeistert von der Sendungsverfolgung, die Track17 bietet. Daher gibt es von mir volle 5 Sterne!

Track17 hat es mir ermöglicht, meine Sendungen mit großer Präzision und Echtzeitinformationen zu verfolgen. Der Service ist unglaublich detailliert, aktualisiert sich ständig und informiert mich über den genauen Standort meiner Sendungen. Die Vorhersehbarkeit der Zustellung wurde so erheblich verbessert, und das Warten auf Pakete wurde zu einem stressfreien Erlebnis.

Die Benutzerfreundlichkeit der Website und der App von Track17 ist ebenfalls hervorzuheben. Sie sind intuitiv zu bedienen, die Eingabe der Sendungsnummer ist unkompliziert und ich konnte ohne Probleme auf alle benötigten Informationen zugreifen.

Nicht nur die Sendungsverfolgung, sondern auch der Kundenservice von Track17 ist ausgezeichnet. Bei Fragen oder Unklarheiten bekam ich stets prompte und hilfreiche Antworten.

Für mich steht fest: Track17 hat die Sendungsverfolgung revolutioniert. Die Sicherheit und das Vertrauen, die diese Plattform bietet, sind meiner Meinung nach unübertroffen. Ich werde definitiv weiterhin Track17 für alle meine Sendungsverfolgungen nutzen und kann es jedem nur empfehlen.

Vielen Dank, Track17, für diesen erstklassigen Service!

Resolve Markt
Germany
28 days using the app
February 22, 2022

The interface is easy to use and the live chat is very responsive and helpful, and most importantly, it's cheap. I will definitely keep using this app. Love it.

PICOOC
Hong Kong SAR
28 days using the app
17TRACK replied March 9, 2022

Dear Picooc,
Thanks for your review!
I’m so glad that our APP and info has helped you! It makes me happy to see our work has been useful and made a difference!
If you have any questions or suggestions, please do not hesitate to contact us! We will get back to you as soon as possible!
Thanks for your support again!
Best regard,
17TRACK

February 18, 2023

I recently downloaded the 17track app to track packages and I have to say I was impressed with its performance. The app was easy to use and i enjoyed using her.

guyshub
Israel
28 days using the app
17TRACK replied February 20, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!❤️
Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

September 5, 2022

17track简单好用,app后台清晰,功能比较的完善。自带的店铺查询页功能省去了商家自己搭建页面的时间,也可以联动EDM完成自动Flow。支持查询的物流服务商较其他app更加的全面,价格来说也比较有性价比,推荐大家使用。

Yvette_UK
China
28 days using the app
17TRACK replied September 5, 2022

您好! 亲爱的朋友!

感谢您如此专业,具体且真诚地与我们分享您的使用感受!

您的满意是我们的动力!我们会努力创造出让用户更满意的APP!

如果您有任何建议或者反馈,请随时联系我们!我们会尽快及时响应您!

同时也祝您的业务蒸蒸日上!

再次感谢您的支持和认可!

17TRACK

April 25, 2023

Good tracking page! Does everything in the description. I haven't tested it with a tracker yet but I'll update on how the tracking is

Hyghtnd
United States
28 days using the app
17TRACK replied May 9, 2023

Thank you so much for choosing 17TRACK!❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK team

July 28, 2022

Jessie was very efficient and very friendly. My request was processed immediately. I thank her for her help.

Le Babaé
France
28 days using the app
17TRACK replied July 28, 2022

Hi, Le Babaé!

Glad to know that our support team made you so satisfied with us! 🤩

We'll also let Jessie know that you've rated her very well! 😊

We hope our app and support team services will bring you a better experience in the future!😊

Thanks again for your support and recognition!

Best regards,
17TRACK