Reviews (3,570)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, which offers effective real-time order tracking and automated notifications. They appreciate the customization options and support for multiple carriers, enhancing global operations. The responsive customer support and free plan option are also notable benefits, contributing to improved customer satisfaction and streamlined business operations.

May 20, 2023

Really good i like how simple and easy it is to use. The interface itself is definitely not intimidating and user-friendly.

Gel Globe
Canada
30 days using the app
17TRACK replied May 22, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

January 19, 2023

Good customer service, easy to contact and talk to !
The tracking from the free plan is easy to setup, thats a perfect for me for now :)

sumptuousrobes
France
30 days using the app
17TRACK replied January 29, 2023

Dear Friend,

We are so honored that you rate our APP so highly!❤️Thanks a lot!

Also, we're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

September 8, 2023

i love it some much thank you!

Eskorme
Türkiye
29 days using the app
April 11, 2023

really good app, works fantastic and make your work easy removing all the staff regarded to the shipping process

ECON Store
Italy
30 days using the app
17TRACK replied April 14, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

May 27, 2022

- Excellent service, fast and helpful support.
- Nothing bad to say...........
- Highly recommended.

Noairly
Saudi Arabia
29 days using the app
17TRACK replied May 30, 2022

Hi Noairly,

Thanks for taking the time to share your feedback with us!

Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

May 10, 2022

Your support works very quickly and I thank you for always answering my questions on time. This program helped me and my customers to track their orders and view order information on our website. This is a really great app, thanks a lot.

Euronavigate
United States
29 days using the app
17TRACK replied May 10, 2022

Hi Euronavigate,
We really appreciate that you took the time to share your feedback with us! And, we are delighted to hear that our team's actions have resulted in a happier user!

You are our valuable user, we are pleasure to provide our help for you.

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

July 13, 2022

Excellent app! It's very easy to use, help my customers track their orders, also it can help me manage my orders conveniently! It's a very wonderful app for tracking! And the support team is always stand by to solve the problems! Amazing support! Highly recommended!

kikimanicure
Hong Kong SAR
29 days using the app
17TRACK replied July 13, 2022

Hi kikimanicure!

Thank you so much for choosing 17TRACK! 😊

"Excellent app! It's very easy to use, help my customers track their orders, also it can help me manage my orders conveniently!" Yes, our tracking page allows users to self-track, which greatly reduces customer service efforts! 🤩

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

August 9, 2023

The team has been fantastic in their support in helping us get on track! We're in the final stretches and have some minor tweaking to be done- so far- everything has been excellent!

BERML
Canada
29 days using the app
September 9, 2022

我使用此应用协助我追踪订单的去向,通过追踪订单,我可以了解订单的位置,从而能够清楚订单的运送时间,及时给客户以反馈,提高客户的体验,也让我能够更好的管理订单,我很喜欢它的界面,希望它的更新能够更及时准确。

favoreyemask
China
29 days using the app
17TRACK replied September 9, 2022

您好! 亲爱的朋友!

非常感谢您成为我们尊贵的用户!
“我可以了解订单的位置,从而能够清楚订单的运送时间,及时给客户以反馈,提高客户的体验,也让我能够更好的管理订单” 同时也很感谢您分享给我们这个好消息!让我们知道我们努力的方向是正确且有用的!

“希望它的更新能够更及时准确。” 如有遇到更新问题,请及时与我们联系! 我们会尽快回复并响应您!

同时也祝您的业务蒸蒸日上!

再次感谢您的支持和认可!

17TRACK

August 23, 2023

I recently began using 17Track, and I was pleasantly surprised by how straightforward and easy the setup process was. When I decided to remove their logo from my page and reached out to their support, they promptly assisted me, ensuring the logo was removed without any hassle. The communication with their team was seamless and convenient. Would recommend!

CyberPulse
Denmark
28 days using the app