Reviews (3,553)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, which offers effective real-time order tracking and automated notifications. They appreciate the customization options and support for multiple carriers, enhancing global operations. The responsive customer support and free plan option are also notable benefits, contributing to improved customer satisfaction and streamlined business operations.

August 3, 2022

I really love this app as it provides you with literally everything. The functionality is top notch accompanied by easy to use interface. And all these for free make it more desirable and one of the best apps in this regard. Last but not the least, the support team is really active and efficient. In my case, I'm really thankful to Jessie for her immense support and friendly approach.

JROOXY
United States
11 days using the app
17TRACK replied August 4, 2022

Hi, JROOXY!

Thank you so much for giving us such a sincere review! 😊

Glad to know that our support team made you so satisfied with us! 🤩

We'll also let Jessie know that you've rated her very well! 😊

We hope our app and support team services will bring you a better experience in the future!😊

Thanks again for your support and recognition!

Best regards,
17TRACK

November 28, 2022

Excellent tracking app and customer service.It helps me efficiently manage the shipping status of my order, also supports PayPal push.

ONSIEVE
Hong Kong SAR
11 days using the app
17TRACK replied November 29, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

February 22, 2023

This works great, I think that's what I want, it helps us make it easier for customers to follow up on their orders and reduces our customer service costs

RhinoRescue
Hong Kong SAR
11 days using the app
17TRACK replied February 24, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!

If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

February 22, 2023

一直用这个,简单全面,语言种类多,方便了各个国家的客人跟踪自己的包裹。it's really good tracking tool for our company. give 5 stars . Great

SOEZmm Volleyball
China
11 days using the app
17TRACK replied February 23, 2023

亲爱的用户朋友!您好!
非常感谢您选择17TRACK!
是的,Shopify APP专门设计简单全面,方便用户使用。
我们也会继续努力优化APP,给用户朋友们带来更好的体验!
若需要任何其他支持,请随时与支持团队联系!我们会尽快响应您!
再次感谢您的支持和认可!
17TRACK

June 21, 2023

Buen servicio de atención al cliente. Fácil de configurar y con múltiples transportistas. Recomendable.

Bicos de Fío
Spain
11 days using the app
17TRACK replied July 3, 2023

¡Muchas gracias por elegir 17TRACK! ❤️

Nuestro Shopify APP está diseñado para ser fácil de usar y conveniente para ti.
Proporcionamos sincronización automática en tiempo real de Shopify pedidos para el seguimiento automático, ahorrando mucho trabajo manual. Por favor, no dude en ponerse en contacto con nosotros con cualquier comentario, le ayudaremos como siempre! ❤️

Saludos
17TRACK

August 25, 2023

Of all the tracking apps available, 17TRACK is the first I've come across that provides me with everything my business requires to get the job done and keep the customers both informed and happy.

The Pet Supply Store
United States
11 days using the app
September 28, 2023

A beautiful application that facilitates many tasks. I think it is useful for the customer and the merchant. I used to enjoy its free services wonderfully, but when paying, its price is currently considered a little high for novice merchants, but I think it is indispensable, and it is really beautiful and wonderful. It accomplishes tasks.

BeautifyMagic
United Kingdom
10 months using the app
June 25, 2023

Convenient to use. Chat service is available for technical issues. Page available to add to your store for customers to track. I recommend the pro subscription plan.

Ssmooth
United States
11 days using the app
17TRACK replied June 27, 2023

Dear Friend, Thank you so much for being our valuable user!

By adding a tracking page to your store, customers can self-track packages to reduce your customer service workload. Glad to see you like it!
Feel free to contact us with any feedback, we will help you as always!

Best regards,
17TRACK

September 11, 2023

This app is absolutely wonderful. You have all the features you need including email notifications and template customization and, most importantly, a beautiful tracking page for your website. This app is definitely the best on Shopify app store!

Lumenberg
Denmark
10 days using the app
June 6, 2023

Easy to edit and implement into your store. Template notifications need to be edited with own personal branding, but after that everything looks great.

Grinn
United States
10 days using the app
17TRACK replied June 13, 2023

Dear Friend, Thank you so much for being our valuable user!
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, and will help increase your customer's satisfaction and your sales.
If you need anything, just leave us a message. We will be here to assist.

Best regards,
17TRACK