17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,719)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

November 16, 2022

Amazing Service, fast help, and email and whatssap helping. First 500 orders trackers free so you can save money to buy the first pack. Very good service

ShapeWave
Portugal
23 days using the app
17TRACK replied November 17, 2022

Dear Friend,

We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

May 22, 2023

Great app, very customer-centric. Automated email can be customised in many levels, there is a buyer protection feature and overall just a seamless integration to my store. Customer service is very good too.

Shiren Coffee
Malaysia
23 days using the app
17TRACK replied May 23, 2023

Thank you so much for being our valuable user!❤️
17track offers Buyer Protection that earns customer trust and loyalty, protects orders against loss, damage, and delay, eliminates shipping-related customer complaints, and turns late deliveries into repeat customers. Glad to see you like it!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards
17TRACK

November 9, 2022

Sempre molto disponibili in chat! Un giorno è hanno tolto il loro logo dalla tracking page! Cercano di darti una soluzione per qualsiasi problema, dubbio o domanda! Consiglio!

PerfumesFriend
Italy
Over 1 year using the app
17TRACK replied November 10, 2022

Caro amico,

Siamo onorati che il nostro servizio clienti abbia ricevuto una valutazione così alta da parte tua! Sono molto orgoglioso di come il nostro servizio clienti abbia fatto un ottimo lavoro al servizio dei nostri stimati utenti.

Se hai bisogno di qualcosa, lasciaci un messaggio. Saremo qui per assistervi. 😊

Grazie ancora per il vostro supporto e riconoscimento!

Cordiali saluti,
17TRACK

October 2, 2023

Perfect

Aurora Sphere
Türkiye
23 days using the app
March 10, 2023

10/10, perfect. Makes my store seem more professional. Would highly recommend if your a just getting started in dropshipping

MeowFlow
United States
23 days using the app
17TRACK replied March 13, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

October 26, 2023

I am a dropshipper. Plain and simple. Shipping is a nightmare and one of the most widely recognized pain points when it comes to dropshipping. 17TRACK soothes that issue for the buyer in such a simple way it's amazing.

Illuminight
United States
22 days using the app
February 2, 2023

Great app, and has Chinese customer service, and also provides a year of free service, hope the function will be more and more perfect

ASD Shop
Hong Kong SAR
23 days using the app
17TRACK replied February 6, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression! We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

August 14, 2023

Excellent app to add to your shopify store for tracking customer orders. Works with many different suppliers.

Trek Tech
United States
23 days using the app
September 16, 2022

O app é descomplicado e caso tenha alguma dúvida, somos super bem atendidos!
Super indico! Além disso, o suporte é super humano: eles entram em contato pelo whatsapp e vão enviando fotos e explicado, etapa por etapa para ajudar em qualquer coisa.

loja-sonho-dourado
Brazil
22 days using the app
17TRACK replied September 18, 2022

Caro amigo,

Sentimo-nos honrados por o nosso serviço ao cliente ter recebido uma classificação tão elevada da sua parte! ❤️I'm so proud proud of how well of us have done a great job serving our valued users! 😊

Sinta-se à vontade para nos contactar com qualquer feedback, nós ajudá-lo-emos como sempre! ❤️

Mais uma vez obrigado pelo seu apoio e reconhecimento!

Os nossos melhores cumprimentos,
17TRACK

July 19, 2023

very great app and service for end customer.
even for our seller, it is a helpful tool for remind the status of each delivery.
customer could find the updated status of their goods Transmation, we engaged their satisfy for more confident.
thank you very much.

Valk-Tech
United States
22 days using the app