17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,720)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

March 15, 2023

You can easily set the app up with a step by step tour throughout the app. I like the app for my customers, so that they can track packages in their account. I would recommend this app to everyone.

Empire meubel B.V.
Netherlands
25 days using the app
17TRACK replied March 21, 2023

Dear Friend,
Thank you so much for being our valuable user!❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

January 21, 2023

best tracking app! great support" Thank you for helping me and helping me via chat, I highly recommend it

vizzara
Brazil
25 days using the app
17TRACK replied January 30, 2023

Dear Friend,

Thanks for your positive review of our Customer Service!❤️ You are our valuable user! We are committed to providing our help and service to you!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

November 3, 2022

我使用此应用帮助我网站的客户查询订单的情况。安装的过程非常的简单,页面也很简洁。能直接在我的网页上显示出来。客户使用也非常方便,极大的提高了我网站的效率,是一款非常好的产品,值得推荐给大家!!!!!!

APlusBoost
China
25 days using the app
17TRACK replied November 3, 2022

亲爱的用户朋友! 您好!

感谢您给予17TRACK五星好评并与分享这些好消息!
您的支持和肯定是对17TRACK最大的鼓励!是向前看的最大动力!❤️

我们将不断完善,争取做的更好,回报您的厚爱,谢谢!❤️

若需要任何其他支持,请随时与我们支持团队联系!我们会尽快响应您!

再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

March 30, 2023

the best tracking app :)
It will be so eazy for my customers now to track their orders.
Thank you so much

Pawswabber
Denmark
25 days using the app
17TRACK replied April 3, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

October 6, 2023

amazing app, a must have

Tsunamyst
United States
24 days using the app
May 25, 2023

Everything perfect, service top and easy to use, i think is one of the best app for use this kind of service. Very recommends

Lord Of Ring
Italy
25 days using the app
17TRACK replied June 1, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you. We are honored that our App has received such a high rating from you!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

July 21, 2023

这款物流追踪插件真是太棒了!使用起来非常简单,界面清晰,功能强大,让我能实时掌握包裹的动态。我特别喜欢它的预计到达时间功能,这让我可以更好地安排我的时间。此外,它的客服团队也非常专业,每当我有问题或者需要帮助时,他们总是能迅速地给我回复。我已经把这款插件推荐给了我的朋友们,他们也都非常喜欢。如果你也需要追踪物流,我强烈推荐你试试这款插件,我相信你一定会喜欢的!

RESCOMF™
China
25 days using the app
August 29, 2023

That is the best tracking app in shopify. I love that we could have hidden the carrier info and it is so easy to edit

My Store
Türkiye
24 days using the app
April 14, 2023

Amazing service, really do recommend it

They offer great service and look after your account

MONEY & MARKETING
South Africa
24 days using the app
17TRACK replied April 17, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊 We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

February 21, 2023

The app is easy to use, the ui is awesome and support is exceptional. I would recommend this to everyone for tracking purposes.

serenedecur
India
24 days using the app
17TRACK replied February 22, 2023

Dear Friend,

Thank you so much for your recommendation!❤️
Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK