17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,720)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

May 22, 2023

Appen är jätte bra. Enkel att använda och väldigt användbar för kunderna. Du borde installera den direkt.

🌣Tappt
Sweden
27 days using the app
17TRACK replied May 23, 2023

Kära vän, tack så mycket för att du valde 17TRACK! ❤️
Vår Shopify APP är utformad för att vara enkel att använda och bekväm för dig.
Vi tillhandahåller automatisk synkronisering i realtid av Shopify order för automatisk spårning, vilket i hög grad sparar manuellt arbete.

Tveka inte att kontakta oss med någon feedback, vi hjälper dig som alltid! ❤️

Vänliga hälsningar
17TRACK

August 1, 2023

My experience with 17track has been nothing short of impressive! As an online shopper, one of the most frustrating aspects of the buying process is constantly wondering, "Where's my order?" With 17track's Global Order Tracking service, this issue becomes a thing of the past. They have truly managed to improve the shopper experience by offering a seamless self-service tracking page.

ICEageRELIEF
United States
27 days using the app
December 8, 2022

Great, functional app and the staff is very helpful. They offer to remove their logo for free and the tracking page is customizable

Vibe75
Malta
27 days using the app
17TRACK replied December 8, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

October 26, 2022

This app is great to show your customers more professional experience and also prevents them from keep emailing you to see where their item is.

Divangels™
United Kingdom
27 days using the app
17TRACK replied October 26, 2022

Dear Friend,

Thanks for sharing this good news with us! ❤️Your satisfaction is our greatest satisfaction and return!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

September 21, 2022

very helpful and friendly customer support, thanks for your help and for answering all my questions.

Smartmarket.ma
Morocco
27 days using the app
17TRACK replied September 21, 2022

Dear Friend,

We are honored that our customer service has received such a high rating from you! ❤️Thanks a lot!
I'm so proud of how well our customer service has done a great job serving our valued users! 😊

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 9, 2023

It's so good application for my stor tell my custumer about evry thing for orders tracing and my costumers know wher is shipment know so i relly advised any maniger store

sunshine
Saudi Arabia
27 days using the app
17TRACK replied January 16, 2023

Dear Friend,

Thanks for sharing your feedback with us!❤️
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders so which can help increase your customer's satisfaction and your sales.
If you need anything, just leave us a message. We will be here to assist. ❤️
Thanks again for your support and recognition!

Best regards,
17TRACK

December 16, 2022

Super Helpful App in India. Since our Logistics Partner is IndiaPost, no other private players were providing a good solution to track our packages. Their solution in Shopify app as well as Android App is bang on. Keep it up team.

CurryChief
India
27 days using the app
17TRACK replied December 23, 2022

Dear Friend,

Thank you so much for being our valuable user! ❤

We are so glad that our APP has brought you such a great first impression!

We will continue to work hard to optimize the APP for a better user experience!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

July 28, 2022

I'm glad such a hassle-free app exists. And their support is truly amazing and considertae. I would highly recommend this app for a better customer experience. Thank you so much to the whole team 10/10.

Luxaberry
Australia
26 days using the app
17TRACK replied July 28, 2022

Hi, Luxaberry!

"I'm glad such a hassle-free app exists." Thank you for giving us such a high rating!

"And their support is truly amazing and considerate. I would highly recommend this app for a better customer experience. Thank you so much to the whole team 10/10." Glad to know that our support team made you so satisfied with us! 🤩

You are our valued user and we are committed to providing our best help and service!😊

We hope our app and support team services will bring you a better experience in the future!😊

Thanks again for your support and recognition!

Best regards,
17TRACK

March 26, 2023

I really recommend this app to everyone. Very important for customers and a must for anyone who wants to start an online shop!

MORFER
Switzerland
25 days using the app
17TRACK replied March 28, 2023

Dear Friend,
Thank you for your positive comments and feedback.
Your encouragement will keep us moving forward and constantly improving our service.
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

September 24, 2023

IT'S ALL OKAY

Chic Clothiers
Italy
25 days using the app