17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,698)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

February 16, 2023

Muy Bien, me ayuadarona quitar la marca de agua y se ve bien, solo falta confirmar el funcionamiento de mis clientes!

Tianquiz-Shop
Mexico
2 days using the app
17TRACK replied February 20, 2023

Estimado amigo,

Muchas gracias por elegir 17TRACK!❤️
¡Usted es nuestro valioso usuario! ¡Estamos comprometidos a proporcionar nuestra ayuda y servicio a usted!
Si necesitas algo, déjanos un mensaje. Estaremos aquí para ayudarle. ❤️
Saludos cordiales,
17TRACK

May 2, 2023

Highly impressed with 17track app! It's incredibly convenient and accurate, allowing me to easily track all my packages in one place.

LED It Flow
United States
2 days using the app
December 27, 2023

Bis jetzt ganz gut. Über die Einstellungen lässt sich einfach auf die gewünschte Sprache ändern. Die Umsetzung und Bearbeitung der Seiten ist sehr einfach gehalten, war sehr hilfreich ist. Wie es meinen Kunden gefällt, kann ich noch nicht sagen, dazu muss ich es noch länger testen.

Diamond Painting Shop
Germany
About 2 hours using the app
July 14, 2023

I recommend 17TRACK, a very useful application, which provides very easy order tracking and looks very professional.

Release
Poland
2 days using the app
June 9, 2023

Great app and supports way more couriers than shopify does I would strongly recommend the app. Support are super quick and great too!

Dynamic Office Solutions
United Kingdom
2 days using the app
17TRACK replied June 12, 2023

Dear Friend, Thank you so much for being our valuable user!
17TRACK supports the tracking of 1800+ carriers, providing real-time automatic synchronization of Shopify orders for auto-track, Glad you like it!
Also, we are honored that our customer service has received such a high rating from you. Please feel free to contact us with any feedback, we will help you as always.

Best regards,
17TRACK

October 20, 2022

非常满意,可以帮助我们解决很大一部分物流以及客诉问题,
有的时候人手忙不过来,现在添加17TRACK,一方面可以解决掉我们的人力,让我们的工作更有效率,与此同时,也提高了客户体验度,增加我们网站的信任感。

Devineresse
China
2 days using the app
17TRACK replied October 21, 2022

亲爱的用户朋友! 您好!

非常感谢您与我们分享这个好消息!❤️
这让我们知道我们的努力的方向是正确且有用的!给予了我们极大的鼓励!

如果您有任何建议或者反馈,请随时联系我们!我们会尽快及时响应您!

再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

March 16, 2023

Before I even installed the app, support was quick and detailed in their replies. Just installed it and so far everything is fast and easy to setup. Integrates with a lot of carriers too! Looking very good!

Chilco Leather
Canada
2 days using the app
17TRACK replied March 20, 2023

Dear Friend,
Thank you so much for being our valuable user!❤️
We partner with 1700+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

March 17, 2023

Beautiful app

you can style your tracking window with colours and choose if you want to show desination of shipper, shipper company and alot more.

It will be nice to have the background and the boarder lines colour option working.

Totally recommend it

CurlyOra
Canada
About 2 months using the app
17TRACK replied May 16, 2023

Thank you so much for choosing 17TRACK!❤️
By adding a tracking page to your store, customers can not only self-track packages to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities. Glad to see you like it!

We will continue to work hard to optimize the APP for a better user experience. Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

May 25, 2022

Good service, very helpful app, higher recommend, will introduce to my business friends. very easy to use, easy for customers to track their order shipments updates, save my much work and time.

onetop
China
2 days using the app
17TRACK replied May 25, 2022

Hi onetop,
Thanks for choosing 17TRACK!

We are so glad that our APP have resulted in a satisfied user!

Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

December 5, 2022

Compared with the logistics tracking plug-in I used before, it is much better to use, it supports very many logistics service providers tracking number query.

TOPCARS
United Kingdom
2 days using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK