17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,988)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

August 25, 2023

Of all the tracking apps available, 17TRACK is the first I've come across that provides me with everything my business requires to get the job done and keep the customers both informed and happy.

The Pet Supply Store
United States
11 days using the app
September 28, 2023

A beautiful application that facilitates many tasks. I think it is useful for the customer and the merchant. I used to enjoy its free services wonderfully, but when paying, its price is currently considered a little high for novice merchants, but I think it is indispensable, and it is really beautiful and wonderful. It accomplishes tasks.

BeautifyMagic
United Kingdom
10 months using the app
June 25, 2023

Convenient to use. Chat service is available for technical issues. Page available to add to your store for customers to track. I recommend the pro subscription plan.

Ssmooth
United States
11 days using the app
17TRACK replied June 27, 2023

Dear Friend, Thank you so much for being our valuable user!

By adding a tracking page to your store, customers can self-track packages to reduce your customer service workload. Glad to see you like it!
Feel free to contact us with any feedback, we will help you as always!

Best regards,
17TRACK

May 26, 2023

Its actually pretty easy to use and customize and provide very good shipping information to the customers.

GamersHome
United States
9 months using the app
17TRACK replied June 1, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you. We are happy to see that it works fine for you!
We will continue to work hard to optimize the APP for a better user experience.
Please feel free to contact us with any feedback, we will help you as always!

Best regards,
17TRACK

June 6, 2023

Easy to edit and implement into your store. Template notifications need to be edited with own personal branding, but after that everything looks great.

Grinn
United States
10 days using the app
17TRACK replied June 13, 2023

Dear Friend, Thank you so much for being our valuable user!
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, and will help increase your customer's satisfaction and your sales.
If you need anything, just leave us a message. We will be here to assist.

Best regards,
17TRACK

September 11, 2023

This app is absolutely wonderful. You have all the features you need including email notifications and template customization and, most importantly, a beautiful tracking page for your website. This app is definitely the best on Shopify app store!

Lumenberg
Denmark
10 days using the app
November 18, 2022

This app gives you premium content. this app does for free what other apps does paid. The live chat customer is nice

Auction Dise
India
10 days using the app
17TRACK replied November 18, 2022

Dear Friend,

We are delighted that our APP and customer service have been rated so highly by you!❤️
You are our valuable user! We are committed to providing our help and service to you!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

May 7, 2023

Great service and also great customer support. They will remove the branding if you just ask them to.

Pockar
Netherlands
10 days using the app
May 6, 2023

17TRACK makes it very easy to create an order tracking page for your Shopify store. Would highly recommend

Eternal Charmz
United States
10 days using the app
November 30, 2022

I am very grateful for the opportunity I have to work with 17track. The customer service experience is second to none. The team always has a great attitude, and are always available to help solve any problems we may encounter. The tools are both responsive and easy-to-use which helps my customers get the best tracking possible online

MOMENQ
Jordan
10 days using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK