17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,838)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

January 17, 2024

Good app

ModernSpaceLiving
Canada
1 minute using the app
November 2, 2022

Amazing tracking app, truly helpful. I love the easy to understand dashboard displaying all orders very clearly. Definitely recommended!

Pixierebels
Netherlands
4 days using the app
17TRACK replied November 2, 2022

Dear Friend,

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

August 16, 2023

This order tracking is solid and I use it everyday to track all of my orders here on Shopify. I highly recommend this service.

Loveezy
United States
4 days using the app
October 8, 2023

Easy to use and very useful for people who would like to improve their customer satisfaction as customers can use this tool to easily track orders and worry less on their orders

Rizzentials
United Kingdom
4 days using the app
August 2, 2022

fantastic service - responsive tracking page - exactly what I needed. I was impressed with how easily the page plugged in with the whole website theme.

SilverAnt Outdoors
Hong Kong SAR
4 days using the app
17TRACK replied August 2, 2022

Hi, SilverAnt Outdoors Team!

"fantastic service - responsive tracking page - exactly what I needed." Thank you so much for your high rating on our team service and tracking page! 🤩It makes me happy to see our work has been useful and made a difference!

We hope our app and support team services will bring you a better experience in the future!😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!

Best regards,
17TRACK

November 15, 2022

I love that this app can be embedded to my own shop theme and the customization so it fits with my brand. My shop looks so much more professional now and it is a great service I can provide my customers

ThisMagicShop
Austria
4 days using the app
17TRACK replied November 15, 2022

Dear Friend,

Thanks for sharing this good news with us! ❤️Your satisfaction is our greatest satisfaction and return!
We will also continue to work hard to optimize the APP to bring a better experience to users!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

November 7, 2022

DO NOT DOWNLOAD THIS APP! The support doesn't speak or understand simple english. I have asked multiple times why the transition doesn't work but they are not able to understand this simple question. I do NOT recommend this app! AVOID!

Värmespridare
Sweden
4 months using the app
17TRACK replied November 8, 2022

Hi Värmespridare,

We sincerely apologize to you for such a bad experience. We did not understand your problem in time, which affected your use.

Due to the cache problem of the cloud server, the multiple settings of language translation were not displayed.
After locating the problem, we have taken immediate action to provide you with a solution. Now your issue and request have been successfully resolved, please kindly check it~

Sorry again for the inconvenience caused!
If you meet any problems, we will always be online to help you solve them!

Sincerely,
17TRACK

May 27, 2023

I recently started using the 17 Track app on my Shopify store, and I must say it has greatly improved my order tracking process. Here's why I highly recommend this app:

Seamless Integration: The app seamlessly integrates with my Shopify store, making it incredibly convenient to manage and track all my orders in one place. It saves me valuable time and effort by eliminating the need to manually search for tracking information on different carrier websites.

Soap Rockets
Norway
4 days using the app
17TRACK replied June 1, 2023

Thank you so much for being our valuable user!❤️
17TRACK supports real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work. And by adding a tracking page to your store, customers can self-track packages to reduce your customer service workload. Glad you like it!
If you need anything, just leave us a message. We will be here to assist.

Best regards
17TRACK

July 10, 2023

If you want to track your shopping mall invoice, a simple and insured 17track is essential. You can use it for a free period of time at first, so check it out. I strongly recommend it!

TrendyHive
South Korea
4 days using the app
October 9, 2023

Très bonne application pour suivre ses commande !

You Wear
France
4 days using the app