Reviews (3,590)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and payment systems, notably enhancing order management. It is praised for its user-friendly interface and real-time tracking updates, which improve customer satisfaction by keeping them informed about their orders. The app also features responsive customer support and automation tools like automated tracking notifications that reduce manual tasks. It supports a wide range of carriers and offers extensive tracking for both domestic and international shipments. Customization options allow alignment with store branding, and a free plan caters to new or small businesses, making it a valuable tool for improving shipment management and the overall shopping experience.

Edited March 15, 2023

Highly recommend this app, nice surface with different languages. The greatest thing is customer support~! They are patient and professional, significantly Jessie helped me a lot.

winnmer
China
About 1 hour using the app
17TRACK replied March 20, 2023

Dear Friend,
Thank you so much for being our valuable user!❤️
We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊We'll also let Jessie know that you've rated her very well!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

March 2, 2024

REALLY GOOD TRACK APP

Azaogo
China
7 minutes using the app
December 28, 2022

The app is easy to customize and useful, easy to operate, has a clear interface, and the customer service is friendly, knowledgeable and fast. I recommend this app.

EleMake
China
About 1 hour using the app
17TRACK replied December 29, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️

Our Shopify APP is designed to be easy to use and convenient for users.

We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

June 1, 2023

Came across this app on Shopify and we find this is great for our new store. This is exactly what we were looking for, a platform that is user friendly and easily connects to our customers. We are looking forward for a greater experience with 17Track.

Ameryliseternity
Malaysia
About 1 hour using the app
17TRACK replied June 1, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist.

Best regards,
17TRACK

February 9, 2024

Good app

Modestebysk
France
18 minutes using the app
March 2, 2024

super nice

Hanjo
France
6 minutes using the app
October 16, 2023

Perfeito muito bom e customizavel. recomendo a todos para incluirem em seus sites

SkyVision Store®
Brazil
About 1 hour using the app
February 18, 2024

It works great! They are really helpfull from the team and I heard great things about the tracking. I can confirm they live up to the hype I heard about them!

Daime
Denmark
12 minutes using the app
December 27, 2023

I REALLY LOVE IT THANK YOU

Prooshine
Italy
44 minutes using the app
January 15, 2024

good very very nice thank you very much to give me a lot of help to answer directly my clients

DEEPCLEANSING
United Kingdom
33 minutes using the app