Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient order tracking system, praising its real-time updates, wide carrier support, and automation features. The user-friendly interface, mobile compatibility, and seamless synchronization between platforms are also appreciated. Merchants commend the responsive customer support and customization options. The integration with PaySync for simplified payment management and the Green Shipping upgrade are also highlighted. The app is described as reliable with a commitment to continuous improvement.

June 12, 2023

Fiz alguns testes e a descrição dos prodtuos de um pedido estava errada (pedido feito em outra loja).
Entretanto, o 17TRACK é um ótimo app na Shopify! Fácil de usar.

gobazaar
Brazil
5 months using the app
17TRACK replied June 12, 2023

Olá, obrigado pelo seu apoio a longo prazo para o 17TRACK!
O aplicativo Shopify 17TRACK está comprometido em fornecer aos comerciantes um gerenciamento mais fácil e dados mais precisos e eficazes, usando consultas automatizadas e sincronização para ajudar você e sua equipe a economizar tempo e esforço.
Continuaremos a otimizar e iterar para continuar a fornecer-lhe um melhor serviço. Se você precisar de alguma ajuda, ou tiver quaisquer comentários ou sugestões, não hesite em contactar-nos e faremos o nosso melhor para ajudar.

Felicidades
17TRACK

November 9, 2023

Nice

Clothingoot
India
About 2 hours using the app
May 28, 2023

good but remove the aliexpress logo from page interface in shopify

good but remove the aliexpress logo from page interface in shopify

Divacci
Morocco
6 minutes using the app
17TRACK replied May 29, 2023

Thank you so much for being our valuable user!❤️

Yes, 17TRACK can adjust your tracking page result in specific ways. We've already sent you the solution by email, Hope you like it!
Our Shopify APP is designed to be easy to use and convenient for you. We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always.

Best regards,
17TRACK

October 18, 2023

Har precis börjat använda, det verkar dock lovande...

Xinix
Sweden
5 days using the app
Edited March 23, 2022

The app is very convenient, but its order update synchronization conditions are a bit unreasonable. Some background updates in orders are also considered order updates and are synced by the app. This affects the actual work for the charge calculation and I hope you can fix this soon. (Update - the developer took great care and fixed the issue very quickly, thanks a lot)

WGCShop
Hong Kong SAR
Over 1 year using the app
17TRACK replied March 29, 2022

Hi dear,
Thanks a lot for your support!
The order synchronization problem you feedback has been solved as soon as possible.
Thanks again for your feedback, which gives us the opportunity to become more excellent.
If you have any questions while using the APP, please feel free to contact us!
Best Regards,
17TRACK

August 17, 2022

Good app with lots of possibilities! You can auto translate for example and send order updates to yourself and customers.

Smartwatchmagazijn.nl
Germany
Over 1 year using the app
17TRACK replied August 17, 2022

Hi, Smartwatchmagazijn.nl Team!

Thank you for your kind review!😊

We hope our app and support team services will bring you a better experience in the future!😊

Let's look forward to more possibilities!

Thanks again for your support and recognition!

Best regards,
17TRACK

January 17, 2022

Works great and is easy to install. However I wish there were more options to customize the tracking page button. I managed to change the color but had to change the code. I would also love to edit the button style to match my website inside the 17track dashboard.

Cube Deer
Ireland
Over 1 year using the app
17TRACK replied January 18, 2022

Thanks for sharing your valuable feedback and I have forwarded it to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.

Your requirements are already in our planning. Our app will be updated in the near future to serve you better.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

August 9, 2022

fantastic customer service!! the team was very helpful with setting up tracking for my store!! will use for all fulfillment needs!

Personalized Pets
United States
Over 1 year using the app
17TRACK replied August 9, 2022

Hi, Personalized Pets Team!

Thank you for giving us such a high rating!🤩

We are happy to learn that you are satisfied with the services of our team!🥰You are our valued user and we are committed to providing you with better assistance and service! 🥰

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

October 11, 2022

Love the response rate that comes with their great customer service. Can't say enough about this app! Looking forward to utilizing all it's cool features and helping my customers with their tracking needs

CA$UAL LUXURIE$
United States
11 months using the app
17TRACK replied October 12, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression! We also hope our APP and Customer Service will bring you a better experience in the future!

If you need anything, just leave us a message. We will be here to assist.❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

June 29, 2022

Not bad. Gives a secure shopping experience for the customer. Simple and easy to set up also it doesn’t impact the website speed too much.

Universally Original
Spain
11 months using the app
17TRACK replied June 29, 2022

Hi Universally Original Team,

Thank you for choosing 17TRACK! 🥰

Hope our APP will bring a better experience to your customers and you in the future! 🤩

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK