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17TRACK Order Tracking & Email

by 17TRACK

A must-have order tracking app 200 free quotas per month

263 reviews
Shopify app insights

  • Popular with businesses in the United States

Free plan available. Additional charges may apply.
View demo store

App highlights

  • Speed tested: low impact to your online store

Key values section

Tracking Page & Order Lookup

Completely FREE, get your very own branded tracking page. No coding required, super easy setting.

"Unlimited & Free" Email Push

Custom editing, unlimited notifications.A complete match of your marketing needs.

Data Analysis & Statistics

Status analysis & statistics, condition filter & export.The way to the efficient management of all your orders.

Featured images gallery

  • ● Auto track & trace, update info for all orders
  • ● Custom editing, store logo, pictures, links, fonts, etc
  • ● Filter order by package status
  • ● Track by tracking number
  • ● Support 1000+ carriers worldwide
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  • ● Auto track & trace, update info for all orders
  • ● Custom editing, store logo, pictures, links, fonts, etc
  • ● Filter order by package status
  • ● Track by tracking number
  • ● Support 1000+ carriers worldwide
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App details

17TRACK Order Tracking & Email

17TRACK Order Tracking & Email

About 17TRACK

A must-have package tracking app for Shopify newcomers, helps sellers manage the status of all orders. Plus FREE custom email notification and the branded tracking page for self-help shopping experience!

（1） Monitor the shipping status of all your orders

● Acess to our track center, your store will be automatically linked and your orders within 7 days will be synced. Here you can get all your tracking information.

● Support translation of tracking result in 77 languages, tracking with no barriers.

（2）Keep your customers informed of the latest status

● Automatic email notification for package status. Notify store manager to handle delivery exception in time. Notify your customers for timely package status. Set a clear expectation for the delivery.

● All notifications are provided with an email template!

● Support custom editing, insert store logo, images, links, different fonts, etc. Marketing promotions can be done here to take a closer step to your customers.

（3）Global Packge Tracking, Faster and Better

● We support 1000+ carriers worldwide, including global postal service, international express, AliExpress, CAINIAO, DHL, FedEx, TNT, USPS, 4PX, YunExpress, etc,

● Track your order from the start to the end, show 7 standard tracking status & complete tracking info, with 99.9% accuracy.

（4）Data Analysis & Real-time Statistics

● Status analysis & real-time statistics are provided,  you can filter and export the orders according to the package status.

● Statistics on transaction time, helping you efficiently manage the timeliness of each carrier.

● Data presentation of exception, making it easier to handle the delivery exception in time.

（5）Answers All Your Needs, Entirely Free Marketing Function

● Built-in store tracking widget, let customers track the packages the way they want.

● Send email to your customer, for free, and unlimited in number.

● One dedicated quota for each tracking number. Repeated trackings cost no extra.

Launch date

January 04, 2021
17TRACK Order Tracking & Email

17TRACK Order Tracking & Email

About 17TRACK

A must-have package tracking app for Shopify newcomers, helps sellers manage the status of all orders. Plus FREE custom email notification and the branded tracking page for self-help shopping experience!

（1） Monitor the shipping status of all your orders

● Acess to our track center, your store will be automatically linked and your orders within 7 days will be synced. Here you can get all your tracking information.

● Support translation of tracking result in 77 languages, tracking with no barriers.

（2）Keep your customers informed of the latest status

● Automatic email notification for package status. Notify store manager to handle delivery exception in time. Notify your customers for timely package status. Set a clear expectation for the delivery.

● All notifications are provided with an email template!

● Support custom editing, insert store logo, images, links, different fonts, etc. Marketing promotions can be done here to take a closer step to your customers.

（3）Global Packge Tracking, Faster and Better

● We support 1000+ carriers worldwide, including global postal service, international express, AliExpress, CAINIAO, DHL, FedEx, TNT, USPS, 4PX, YunExpress, etc,

● Track your order from the start to the end, show 7 standard tracking status & complete tracking info, with 99.9% accuracy.

（4）Data Analysis & Real-time Statistics

● Status analysis & real-time statistics are provided,  you can filter and export the orders according to the package status.

● Statistics on transaction time, helping you efficiently manage the timeliness of each carrier.

● Data presentation of exception, making it easier to handle the delivery exception in time.

（5）Answers All Your Needs, Entirely Free Marketing Function

● Built-in store tracking widget, let customers track the packages the way they want.

● Send email to your customer, for free, and unlimited in number.

● One dedicated quota for each tracking number. Repeated trackings cost no extra.

Launch date

January 04, 2021

Pricing

Free

Free

  • 200 shipments per month
  • Real-time tracking
  • Delivery notifications
  • Set tracking page on shop
  • Connect all your store

Essentials

$9/month

$0.08 per extra shipment above 300

  • 300 shipments per month
  • Real-time tracking
  • Delivery notifications
  • Set tracking page on shop
  • Connect all your store

Essentials

$28/month

$0.08 per extra shipment above 500

  • 500 shipments per month
  • Real-time tracking
  • Delivery notifications
  • Set tracking page on shop
  • Connect all your store

Essentials

$48/month

$0.08 per extra shipment above 1000

  • 1000 shipments per month
  • Real-time tracking
  • Delivery notifications
  • Set tracking page on shop
  • Connect all your store

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 95% of ratings are 5 stars
    250
  • 4% of ratings are 4 stars
    10
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
    2
  • 0% of ratings are 1 stars
    1
View all 263 reviews

List of reviews

Filter and sort reviews

  • 5 of 5 stars
    August 12, 2022

    SpaceGenix

    Location France

    Support très aimable, Rapide et efficace. Vraiment rien de négatif. Réponse en quelques secondes. Quelque soit la réponse. Parfait!

    Developer reply
    August 12, 2022

    Bonjour, équipe SpaceGenix !

    Merci beaucoup pour votre note élevée sur le service de notre équipe ! 🤩Cela me rend heureux de voir que notre travail a été utile et a fait la différence !

    Nous espérons que notre application et les services de l'équipe de soutien vous apporteront une meilleure expérience à l'avenir!😊.

    Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter. Nous vous répondrons dans les plus brefs délais.

    Merci encore pour votre soutien et votre reconnaissance !

    Meilleures salutations,
    17TRACK

  • 5 of 5 stars
    August 11, 2022

    Fontenele Pets

    Location Brazil

    otimo app, recomendo, vou utilizar por mais dias para ver como e que e to testando ainda, mas recomendo

    Developer reply
    August 12, 2022

    Olá equipa de Animais de Estimação Fontenele!

    Obrigado por nos ter recomendado tão altamente!

    A vossa satisfação é a nossa motivação, continuaremos a trabalhar arduamente para criar APP que torne os utilizadores mais satisfeitos!

    Esperamos também que os nossos serviços de aplicação e equipa de apoio lhe tragam uma melhor experiência no futuro! 😊

    Mais uma vez obrigado pelo vosso apoio e reconhecimento!

    Os nossos melhores cumprimentos,
    17TRACK

  • 5 of 5 stars
    August 11, 2022

    Off and On

    Location India
    Time spent using app About 1 hour

    Lichee was very attentive and detail oriented. She helped for a thorough and smooth integration. My customers love it !

    Developer reply
    August 11, 2022

    Hi, Off and On Team!

    Thank you so much for giving us such a sincere review! 😊

    Glad to know that Lichee's service has made you so satisfied with us! 🤩

    We'll also let Lichee know that you've rated her very well! 😊

    We hope our app and support team services will bring you a better experience in the future!😊

    Thanks again for your support and recognition!

    Best regards,
    17TRACK

View all reviews

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