17TRACK Order Tracking‑PaySync
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Highlights
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Based in United States
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Use directly in Shopify admin
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Works with the latest themes
About this app
Launched
January 4, 2021 · Changelog
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch
Categories
Customer order tracking , Order and shipping reportsWorks with
Shopify Flow, CheckoutGlobal Order Tracking to reduce support requests, improve shopper experience, & upsell new products.
Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment. Decrease chargebacks & speed up funds release with PayPal Push. Have questions? Reach out to us via chat or email 24/7.
- Global Tracking. Track your international & domestic packages together.
- Customized tracking page. Let buyers lookup orders on your site.
- Triggered Email. Let customers know as soon as their order status changes.
- Buyer Protection. Allow customers to protect orders against loss, damage, delay.
- Gain insights in a glance to shipment delivery and exception performance.
Pricing
14-day free trial
Free
- 50 shipments
- Shopify shipping status and native emails
- Shopify tracking page
- Email notifications
- Collection platform auto-sync
Basic
$9 / month
or $86/year and save 20%
$0.05 per extra shipment above 100
- 100 shipments per month
- Shopify tracking page
- Buyer protection
- Tracking number redirection
- Shopify shipping status and native emai
14-day free trial
Pro
$79 / month
or $758/year and save 20%
$0.05 per extra shipment above 2000
- 2000 shipments per month
- Multilingual tracking pages
- Order export
- Product recommendations widget
- Remove the 17TRACK logo
14-day free trial
Premium
$239 / month
or $2,294/year and save 20%
$0.08 per extra shipment above 3000
- 3000 shipments per month
- Transit time analysis
- On-time delivery analysis
- Exception orders analysis
- Customize email conditions
14-day free trial
14-day free trial
Free
- 50 shipments
- Shopify shipping status and native emails
- Shopify tracking page
- Email notifications
- Collection platform auto-sync
Basic
$9 / month
or $86/year and save 20%
$0.05 per extra shipment above 100
- 100 shipments per month
- Shopify tracking page
- Buyer protection
- Tracking number redirection
- Shopify shipping status and native emai
14-day free trial
Pro
$79 / month
or $758/year and save 20%
$0.05 per extra shipment above 2000
- 2000 shipments per month
- Multilingual tracking pages
- Order export
- Product recommendations widget
- Remove the 17TRACK logo
14-day free trial
Premium
$239 / month
or $2,294/year and save 20%
$0.08 per extra shipment above 3000
- 3000 shipments per month
- Transit time analysis
- On-time delivery analysis
- Exception orders analysis
- Customize email conditions
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
2,919 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its efficient order tracking system, praising its real-time updates, wide carrier support, and automation features. The user-friendly interface, mobile compatibility, and seamless synchronization between platforms are also appreciated. Merchants commend the responsive customer support and customization options. The integration with PaySync for simplified payment management and the Green Shipping upgrade are also highlighted. The app is described as reliable with a commitment to continuous improvement.
I've been using **17TRACK** for a while now, and I must say their tracking service is top-notch. Here are the reasons why I appreciate their platform:
1. **User-Friendly Interface**: Navigating through the website is a breeze. The clean layout and intuitive design make it easy to input tracking numbers and get real-time updates.
2. **Accurate Tracking Information**: Whenever I've needed to track a package, **17TRACK** has provided accurate and up-to-date information. Whether it's a local delivery or an international shipment, I can rely on their data.
3. **Prompt Customer Support**: On the rare occasions when I've had questions or concerns, their customer support team has been responsive and helpful. They genuinely care about resolving any issues.
Overall, **17TRACK** has been an essential tool for keeping track of my online orders. I highly recommend it to anyone who wants to stay informed about their shipments.
Okay, so we've been using 17Track for a little while now and while there were a couple of issues, the team did fix them; and quite quickly. The customer service; can at times, misunderstand you due to the language barrier but so far our experience has been rather good. We also love their Green Shipping Protection feature; which is provided by Seel.
Dear friend of WONDERCRAFT
We noticed that you didn't have a nice time while installing our APP, We are deeply sorry for our service did not meet your expectations. and thank you for providing us with your feedback.
We have arranged a customer service manager to follow up all your requests and please know that we would be happy to arrange a conversation with you and our team to discuss your feedback, We will inform you of the progress in resolving the issues encountered while using our APP via email.
We strive to provide prompt and efficient service to all of our customers, and we regret that we have fallen short of this standard in your case. Please accept our sincerest apologies again for any inconvenience this may have caused.
Looking forward to your response!
Best Regards
17TRACK Team
As a frequent online shopper and business owner, I've encountered numerous order tracking systems, but Track17 truly stands out from the crowd. From its intuitive interface to its robust features, Track17 offers a seamless and hassle-free experience for both customers and businesses alike.
One of the standout features of Track17 is its simplicity. Navigating through the platform is a breeze, thanks to its clean layout and user-friendly design. Customers can easily input their order details and track their packages in real-time without any confusion or frustration.
About this app
Launched
January 4, 2021 · Changelog
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch
Categories
Customer order tracking , Order and shipping reportsWorks with
Shopify Flow, CheckoutBuilt by 17TRACK
About 17TRACK
4.9 average rating
3 years building apps for the Shopify App Store
Tian An Cloud Park,NO.2018,Xuegang Road, Shenzhen, GD, 518000, CN
Support
Send a message+86 19926413620
intl@17track.net