17TRACK Order Tracking‑PaySync

17TRACK Order Tracking‑PaySync

Free plan available. 14-day free trial.
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

January 4, 2021 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch

Works with

Shopify Flow, Checkout

Global Order Tracking to reduce support requests, improve shopper experience, & upsell new products.

Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment. Decrease chargebacks & speed up funds release with PayPal Push. Have questions? Reach out to us via chat or email 24/7.

Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment. Decrease chargebacks & speed up funds release with PayPal Push. Have questions? Reach out to us via chat or email 24/7. more
  • Global Tracking. Track your international & domestic packages together.
  • Customized tracking page. Let buyers lookup orders on your site.
  • Triggered Email. Let customers know as soon as their order status changes.
  • Buyer Protection. Allow customers to protect orders against loss, damage, delay.
  • Gain insights in a glance to shipment delivery and exception performance.

Pricing

14-day free trial

14-day free trial

Free

  • 50 shipments
  • Shopify shipping status and native emails
  • Shopify tracking page
  • Email notifications
  • Collection platform auto-sync

Basic

$9/month

or $86/year and save 20%

$0.05 per extra shipment above 100

  • 100 shipments per month
  • Shopify tracking page
  • Buyer protection
  • Tracking number redirection
  • Shopify shipping status and native emai

Pro

$79/month

or $758/year and save 20%

$0.05 per extra shipment above 2000

  • 2000 shipments per month
  • Multilingual tracking pages
  • Order export
  • Product recommendations widget
  • Remove the 17TRACK logo

Premium

$239/month

or $2,294/year and save 20%

$0.08 per extra shipment above 3000

  • 3000 shipments per month
  • Transit time analysis
  • On-time delivery analysis
  • Exception orders analysis
  • Customize email conditions

14-day free trial

Free

  • 50 shipments
  • Shopify shipping status and native emails
  • Shopify tracking page
  • Email notifications
  • Collection platform auto-sync

Basic

$9/month

or $86/year and save 20%

$0.05 per extra shipment above 100

  • 100 shipments per month
  • Shopify tracking page
  • Buyer protection
  • Tracking number redirection
  • Shopify shipping status and native emai

Pro

$79/month

or $758/year and save 20%

$0.05 per extra shipment above 2000

  • 2000 shipments per month
  • Multilingual tracking pages
  • Order export
  • Product recommendations widget
  • Remove the 17TRACK logo

Premium

$239/month

or $2,294/year and save 20%

$0.08 per extra shipment above 3000

  • 3000 shipments per month
  • Transit time analysis
  • On-time delivery analysis
  • Exception orders analysis
  • Customize email conditions

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

2,763 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, real-time tracking updates, and compatibility with numerous global carriers. Standout features include package consolidation, automated notifications, and a customizable tracking page. The app's seamless integration with Shopify and PayPal, along with multi-language support, caters to a diverse audience. Merchants commend the responsive customer support and the app's accuracy in tracking. The PaySync feature is praised for linking payment and tracking, enhancing the shopping experience and facilitating faster payments.

February 13, 2024

Very good application for customers to track their orders.

The support is very helpful, and you don't need any money because they have a free plan, which is great for those who are starting out with little money and want to spend as little as possible.

I highly recommend it for those starting out because it's easy to install in the store!

Happy Sales
Portugal
About 1 month using the app
February 14, 2024

17TRACK just making everything easier when a customer want to check his order that he placed in your website ,17TRACK just do something that shows the customer how why, where, and when ,I will keep it simple 17TRACK giving you everything that you need for your customer about shipping and shipping information so recommended

cozystore
Israel
About 2 months using the app
February 24, 2024

I've been using **17TRACK** for a while now, and I must say their tracking service is top-notch. Here are the reasons why I appreciate their platform:

1. **User-Friendly Interface**: Navigating through the website is a breeze. The clean layout and intuitive design make it easy to input tracking numbers and get real-time updates.

2. **Accurate Tracking Information**: Whenever I've needed to track a package, **17TRACK** has provided accurate and up-to-date information. Whether it's a local delivery or an international shipment, I can rely on their data.

3. **Prompt Customer Support**: On the rare occasions when I've had questions or concerns, their customer support team has been responsive and helpful. They genuinely care about resolving any issues.

Overall, **17TRACK** has been an essential tool for keeping track of my online orders. I highly recommend it to anyone who wants to stay informed about their shipments.

GYMGIRLS
Italy
15 days using the app

About this app

Launched

January 4, 2021 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch

Works with

Shopify Flow, Checkout

Built by 17TRACK

About 17TRACK

4.9 average rating

3 years building apps for the Shopify App Store

Tian An Cloud Park,NO.2018,Xuegang Road, Shenzhen, GD, 518000, CN

Support

Send a message

+86 19926413620

intl@17track.net

More apps like this

4.9 out of 5 stars 2648 total reviews Free plan available
Custom order tracker to build great order lookup experience
5.0 out of 5 stars 3029 total reviews Free plan available
All-in-1 order tracker, Track order for higher CSAT and sales
Built for Shopify
4.8 out of 5 stars 4444 total reviews Free plan available
Proactive tracking that delights customers and reduces WISMO

Want to add an app?

Try Shopify free for 3 days