Reviews (314)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline accounting for Shopify transactions, saving time and improving financial management. It integrates seamlessly with QuickBooks and Xero, effectively handles large transaction volumes, and accurately categorizes fees and reconciles transactions from various payment gateways. The app's reliability in importing transactions accurately and the responsive, knowledgeable customer support team, including Manuela, Nicole, and Victoria, are also key highlights. Merchants recommend it for its comprehensive features and exceptional support, making it essential for efficient financial operations.

February 29, 2024

We have loved our experience with A2X. Victoria Port walked us through the onboarding process and was so helpful. She answered all of our questions and make it clear on how we can contact her for any future questions.

JOJO's Chocolate
United States
3 days using the app
A2X Software Limited replied March 17, 2024

Thank you so much for sharing your feedback with us.

We are thrilled to hear about your positive experience with A2X and Victoria Port. Our team works hard to provide top-notch service, and we are glad that Victoria was able to assist you through the onboarding process seamlessly.

If you ever have any more questions or need assistance in the future, don't hesitate to reach out. We are here to support you every step of the way.

November 28, 2023

Really clever and simple system to use. Puts your mind at ease knowing that everything is accounted for correctly. The 2 members of staff I have dealt with, David (Sales) and Victoria (Vat specialist) have been superb. Victoria made everything so easy and is very helpful and kind. Would definitely recommend.

PRONET Abrasives
United Kingdom
6 days using the app
A2X Software Limited replied December 17, 2023

Thank you for your positive feedback about David and Victoria! We are delighted to know that you found our system to be intelligent and user-friendly, helping to ease your mind. That is why we created it in the first place :) Our aim is to continuously improve and provide best service possible, and we are most grateful for your support!

February 27, 2024

Prompt and helpful customer support. Thanks!

Beantown Bedding
United States
Over 1 year using the app
A2X Software Limited replied March 17, 2024

Thanks so much for the review! We're thrilled to hear that you're happy with our system and support. If you ever need anything, just give us a shout - we're by your side.

February 21, 2024

Great system and great support

Tension Co
Australia
2 months using the app
A2X Software Limited replied March 17, 2024

And - great customer! :) Thank you so much for your review! We couldn't do what we do without your trust and support. We're grateful to have you as part of the A2X community.

March 19, 2024

great experience with onboarding. Victoria was amazing!

MidtownUmbrellas.com
Canada
7 days using the app
A2X Software Limited replied April 7, 2024

Thank you! We're really pleased to hear that you had a great experiencing with onboarding. And we agree, Victoria is amazing!

January 3, 2024

Victoria Port onboarded me and she was awesome!

Dalkin and Co
United States
7 days using the app
A2X Software Limited replied January 9, 2024

Hi, Dalkin and Co - thank you for the positive review! We're delighted to hear that you
had the pleasure of being onboarded by Victoria - she is amazing! We look forward to continuing to provide you with the best support possible :)

March 11, 2024

Saves me an entire head count!

JAXXON
United States
6 months using the app
A2X Software Limited replied March 17, 2024

Thank you for the review! We're delighted to be a part of your success story! Keep rockin' your ecommerce game with A2X!

January 21, 2024

As a small business owner trying to do my own books, A2X has absolutely made my life easier! Sure there's a learning curve, and sure there are some things that require a bit of finessing, but overall, this app works exactly as it should. Anyone operating a business should expect to do some learning on their own in order to utilize an app like this. But the shining star of this app is their support! Huge shoutout to Nicole for CRUSHING IT today and solving two problems in one shot!! I have gotten quick, effective support each time I've needed it (which was only twice!). Highly recommend this for any Shopify seller.

Doctorbird Market
United States
A2X Software Limited replied March 17, 2024

Thanks so much for taking the time to share your experience with A2X!

As a small business owner navigating the world of bookkeeping, we understand the importance of simplicity and efficiency. We're thrilled to hear that A2X has been a life-saver for you!

Learning curves and finessing are all part of the process, but we're glad to hear that our app is delivering on its promise. Our top priority is providing stellar support, and we're so proud of Nicole for going above and beyond to solve your problems swiftly.

Thanks for the shoutout and your recommendation to other Shopify sellers. We'll continue to work hard to make your experience with A2X as smooth as possible. Cheers to easier bookkeeping days ahead!

March 26, 2021

Integrates well from Shopify to Xero. There have been no issues with syncing. Does everything I need it to do and is very user friendly!

Cindy Hsu Zell
United States
Over 4 years using the app
July 7, 2021

Does exactly what we need it to do and has never failed us, always works exactly as intended and described. Very happy :)

Back2you.com
United Kingdom
About 4 years using the app