Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and advanced automation capabilities. They value the ability to track customer behavior, automate emails accordingly, and segment customers for targeted marketing. The CRM and reporting features are praised for providing valuable insights and managing customer relationships effectively. Many reported improved email marketing results after adopting this app, commending its advanced features. The customer service is also noted for its responsiveness and helpfulness.

March 26, 2020

Active Campaign has been a GAME CHANGER for my business. I was using MailChimp and when I got more subscribers than was allowed on the free account, I started researching. 6 months later with lots of legwork and trial and error, I decided that Active Campaign was the best. I was right! It works seamless with my Shopify store and I can track everything. Love it.

SarahJaneNelson
United States
7 months using the app
March 6, 2020

Active Campaign works seamlessly with my Shopify store. I don't even have to think about it running, which is a HUGE plus for me. And it was super easy to set up. I definitely lean towards apps and integrations that save me time and stress and Active Campaign accomplishes that for me!

lifeovercs
United States
7 months using the app
March 27, 2020

I have been using ActiveCampaign with Shopify for thousands of leads, and I have been impressed with how seamlessly they integrate.

Pharaoun Cocktail Rings
United States
7 months using the app
November 21, 2022

We use the ActiveCampaign and Shopify app to showcase our store's products in our ActiveCampaign emails to users, and pull user shopping data across to our CRM. It's extremely helpful and works well. The setup was totally painless! 5/5

Himalayan Trust
New Zealand
7 months using the app
March 15, 2021

Honestly have spent years inside crms and automation tools. Hands down this is the best one ever and it actually works and works so well

Bungalow Beer
United Kingdom
7 months using the app
April 10, 2020

Why so we love Active Campaign? They really listen to their customers. The app is very powerful but they do not sit on their laurels. We are so pleased, not only with the many features but also with how flexible and simple it is to use all the tools. Their customer service is out of sight. The feeling is that this company is constantly working for us to be ahead of the curves. We trust them and we really appreciate them. Amanda Howell

Radiant Wonder
United States
7 months using the app
December 9, 2021

App works great and will help you setting up systems/automations. It's a great time saver for any business owner.

The Workbook Shop
United States
7 months using the app
April 3, 2020

I had been told through a business training that Active Campaign was the best out there now. They don't disappoint! The support alone is worth the money, but the whole platform is very user friendly!

trendydigz
United States
7 months using the app
September 4, 2021

The ActiveCampaign app integration with our Shopify store is awesome. The app has reduced the work involved in keeping our clients synched with our email list and has allowed sophisticate automations that have helped us increase our store sales. We LOVE ActiveCampaign and their Shopify App!

Xanadu Gallery
United States
6 months using the app
March 10, 2020

ActiveCampaign made the transition from Mailchimp a breeze. Our brand was leaving 2 services behind that served different purposes to use only ActiveCampaign. Our account reps have been great at answering all of our questions. My biggest area of improvement would be to add in more contemporary templates and make the drag and drop feature when building out campaigns a little less clunky. However, I will say that our deliverability rate has improved exponentially so, if my only complaint is a minor aesthetic one - I'll take it! :) Thank you for all of the assistance.

Orchard Corset
United States
6 months using the app