Reviews (225)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for preventing delivery failures and address errors, reducing shipping costs and customer service efforts. It enhances checkout by standardizing addresses, decreasing returns and lost shipments. Features include real-time validation, integration with shipping tools, and customizable settings for global shipping. Merchants also praise its easy installation, seamless Shopify integration, and responsive support team.

December 11, 2017

Really happy with how this app brought the time wasted on incorrect addresses. But especially happy at the customer service. They even chased ME up to see how it was going. How rare! Thanks team.

The Bread And Butter Letter
New Zealand
Over 2 years using the app
Edited June 6, 2023

Easy set up and easy to use! We use to format customer addresses and prevent extra long addresses being rejected by couriers. Very helpful customer service team too!

Liforme
United Kingdom
Over 2 years using the app
RoboTurk replied June 7, 2023

Thank you for leaving us a wonderful 5-star review. We're happy to hear that you found the set-up process easy and the app itself easy to use. It's great to know that Address Validator has been helpful in formatting customer addresses and preventing the rejection of extra long addresses by couriers. Our customer service team is delighted to have provided helpful support along the way. Again, thank you for the review!

Edited October 11, 2018

Address Validator has worked well for us. When I had an issue they responded immediately, which is unusual given our timezone and uploaded the applicable code I needed. I felt their customer support was excellent! We have just activated the warnings for "no street number" and "address to long". Hopefully, this will reduce how many times we have to manually intervene when the order fails to flows through to our CRM because of bad data entered by the customer.

Elizabeth Richards School Supplies
Australia
Over 2 years using the app
October 9, 2017

Great app. Easy to install and works perfectly. Support very attentive and knowledgeable. Recommend!

Direct Sports Inc
United States
Over 2 years using the app
Edited August 13, 2024

The app works great and customer support is efficient. We have quite a few "address" problems, and when we do the app works fine!

Karen Zárate | Coaching Online
Mexico
Over 2 years using the app
RoboTurk replied August 17, 2023

Thank you for the review and glad our customer support was able to help you quickly and efficiently. Great to hear that the app does come in useful when needed!

October 23, 2020

Highly recommend. Easy setup. Customizable. Responsive & helpful support. No more lost packages due to invalid addresses.

NUGGS
United States
Over 2 years using the app
October 6, 2019

Great ap with even better support. huge time saver if you're working with any sort of shipping api

24Hundred
Australia
Over 2 years using the app
September 5, 2017

Great app! Especially like the "Unverifiable Address" notification, we can notify customer when the shipping address seems incorrect, thus reduce the delivery failure.

Keep up the good work!

Uniqso2
Malaysia
Over 2 years using the app
August 27, 2021

REALLY Great support!!! Wish all apps could be that way. We just installed it and was already working before I was done talking to support.

BulkSupplements.com
United States
Over 2 years using the app
January 16, 2019

The developers have responded quickly and professionally to our customization requests.
It was particularly important to us that the user was shown the specific input error such as "Please enter your house number or packstation number".
This and other details now work perfectly. Thank you very much!

zapptales
Germany
Over 2 years using the app