Reviews (498)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing and advertising efforts, noting significant increases in traffic and sales. They appreciate its seamless Shopify integration, user-friendly interface, and advanced targeting features, including dynamic product retargeting. The comprehensive dashboard and automatic visitor segmentation further enhance campaign management. Customer support is also a highlight, with merchants praising the responsive and knowledgeable team for their assistance in optimizing campaigns and troubleshooting.
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I am very happy with their service, Gauri is very helpful and patient and helped me through the set up.
Easy to connect , fast integration, great online chat to assist with any issues that might arise. Highly recommended
Fast and friendly service, would definitely recommend. other ads applications can not even be half of this application. Thank you Anthony G. Thankyou Adroll.
SCAM At this best. They will keep your money that has not been spent. They make it very difficult to end the campaign - this is not the same as 'pause'. And harder to get a refund of unused funds. The funny thing is you don't even know what your un-used funds are.
Be Very Careful When You Use This Company - They Pre- Charge you and If the budget is not spent, you have to manually request to be refunded. They will not tell you about it. Think paying for a phone bill but you are pre-paying for all the features and minutes even if you use it or not. Very unethical.
Ujala:
If you end the paused campaigns and if the budget of the new campaign is low and the account balance has enough credits then you will not be charged.
→
Right now
→if i start a campaign
→with 25 dollars per day
→will i be charged again?
Ujala:
If you do not end the paused campaigns, yes you will be charged as the billing is upfront.
Be very careful - they have alot of your money saved up. You have no way to view this. For example, if you have a campaign of 100 and spend only 50; they will keep 50 until you manually request refund.
Unlike criteo, you cannot end a campaign.
'Ujala:
This is not a scam, it is just that you need to allow the campaign to serve for 5 days atleast'
had an issue with subscription, but the support chat helped me fix it quickly.......................
I'm very appreciate this app, easy to install as well as the great customer service. Special thank to Uday K, he is very knowledgeable and have an awesome customer representative skill.
Awesome App, so much easier than setting up your own retargeting campaigns!
Beware! DO NOT use this app, they refused to give me a refund after uping my daily budget without permission, claiming they can increase your daily budget by 20%. A representative contacted me to use their app, and it is the BIGGEST mistake I have made since opening my small store about a year ago. Guess what? My weekly paid in ads was $80 and jumped to $150 plus for 3 weeks (I mistook that they were taking payments in advance only to realize they were not). I contacted support and they only fed me bullshit about how they system will never overcharge you, well setting up more ADS then the consumer wanted is NOT right. Avoid. Avoid. Avoid. Wish I read the bad reviews before putting in my credit card info.
Couldn't use this because they are pigs and make you spend 10k a month if you are a CBD company. Way to support small business. Ridiculous. So basically if you are a bunch of white tech dudes that raised millions you can advertise CBD vs a smaller profitable business. Way to go.
i'm a new to adroll and from my first experience the support it is very helpful and fast, with live chat they fix all my issues. The platform it is very easy to use and easy to create ads. Now i waiting to see my ads results.