Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.

August 23, 2020

Malísima me cobraron y no sirvió de nada. NO SIRVE EN MÉXICO
Malísima me cobraron y no sirvió de nada. NO SIRVE EN MÉXICO

ALL EASSY
Mexico
4 months using the app
AdRoll replied August 27, 2020

Hello there!

This is Ewa from AdRoll's Marketing Team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...

November 4, 2021

I am giving AdRoll's app 5 stars because this was the fastest product feed integration I have seen. We had few hiccups getting a campaign launched, but their online chat support quickly handled the issue for us. Really happy we signed up.

Supplement City USA
United States
10 days using the app
February 3, 2016

Kelsie was great to work with! Love the dashboard and ease of use!

Knitted Belle
United States
10 months using the app
July 6, 2021

Very good app, enthusiastic and fast support, use it to add money to your wallet, my friends used it a lot

apayprints
Canada
10 days using the app
December 22, 2016

Good app. They will do all the job for your ad. no worry for marketing anymore.
www.intechzion.com

Betterjustbuy
United States
10 months using the app
July 5, 2016

Easy Install. Great app. Recommend

Studio Lbw
United Kingdom
10 months using the app
January 17, 2020

We used adroll for about 3 months and we were excited when we signed up, but it was a disaster for most of the journey. the results were poor with an average ROAS of less than 1. Our account manager promised a lot of things along the way that was never implemented. Calls were scheduled that was cancelled without notice or reason, so eventually, we had enough and uninstalled the app.
Also, their ...

Trendia
India
3 months using the app
Edited November 4, 2016

By far the most effective advertising tool I use at dancewearcorner.com. This combined with the Mailchimp integration is priceless. Thank you!

Mustlovedance
United States
10 months using the app
November 18, 2017

quite a good APP. we like the fact that we cancontrol al our retargeting on facebook and web on same app. they are quite responsive to problems and issues raised.

Eyeglassesng
Nigeria
10 months using the app
March 1, 2021

It would be nice if the Adroll support team was more informed about the known bug (using an underscore in the cName code) that prevents the Email from connecting with the Shopify server. It took me over a week of, "It's a Shopify issue" before they admitted it was a known bug and that they hoped to develop a solution soon (meaning, maybe one day). I could always move my host DNS shopping to ...

Electric Whispering
United States
3 months using the app
AdRoll replied March 2, 2021

Hello David,

This is Ewa from AdRoll's Marketing team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...