Reviews (497)

Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing and advertising efforts, noting significant increases in traffic and sales. They appreciate its seamless Shopify integration, user-friendly interface, and advanced targeting features, including dynamic product retargeting. The comprehensive dashboard and automatic visitor segmentation further enhance campaign management. Customer support is also a highlight, with merchants praising the responsive and knowledgeable team for their assistance in optimizing campaigns and troubleshooting.

October 12, 2018

This app is ok, it would just connect your products to your Adroll account I wish we could select which products are synchronised with the dynamic ads.

Imagine Global Care
United States
Almost 2 years using the app
September 30, 2023

I installed AdRoll on one of my accounts and wanted to change it to another account but some issue came up. I contacted support and they worked relentlessly to fix the problem. Tatiana was giving me updates the whole way and we got the problem solved in no time.

The app itself is working great and easy to use. I will still explore more to get the most of it, but I was already impressed by the amazing customer service!

Sedona Face
United Arab Emirates
24 days using the app
March 24, 2021

Adroll is a helpful tool for retargeting ads. Originally it was more helpful with the Adroll team posting the ads we created on our behalf and providing helpful consultation for ad spend, etc. Now it's more of a DIY platform, but still very intuitive.

RIGd Supply
United States
Almost 2 years using the app
September 9, 2015

Adroll has been pretty helpful. Just make sure you're targeting the right segments to get a positive ROI.

Living Essentials
Canada
23 days using the app
August 29, 2023

AdRoll has been a great addition to our advertising arsenal. The support is very helpful and setup is pretty straightforward. We've been running a few campaigns over the course of 6 months or so and have been pleasantly surprised at our results. The integration with Shopify really helps propel their services to the next level. The ability to easily leverage our data from Shopify makes AdRoll stand above the competition. Give them a shot, you'll be happy!

SewingMachine.com
United States
Over 1 year using the app
August 19, 2022

I used the app to help with building up traffic and get sales. The traffic slowly imroved but I'm not able to have the time and actually site with the program. I did have an issue with logging in through the shopify app and found you have to do it directly. If you have the time and energy to put towards it I'm sure this will help the store a lot.

moorganstern
United States
Over 1 year using the app
September 21, 2018

Spend $ 2000, only 25 website clicks. Very unsatisfied.
Made 6 campaigns but nothing. This is disappointing and losing money.

Spandexbyyard
United States
7 months using the app
March 24, 2018

Holy cow. These guys are impossible. I have days into trying to work with them to get a set of ads up. They designed the ads then took them down because the ads they designed somehow broke their rules. There support attempts to be helpful but can't answer why my ads keep getting taken down and promise to get back to me. It is like bugging someone to take my money. I would give worse than 1 star if there was such a thing. There has to be another solution. I would say a better solution but no solution is better than what I have dealt with here. I read all the good reviews and not sure what they are all about but that certainly has not been my experience.

Shatter Batter
United States
7 months using the app
November 19, 2020

I do like the respond of the staff I chat with today. She is excellent in communication and hopes the other staff follow her footage.

PrettyLadies
United Kingdom
21 days using the app
December 5, 2017

Works good, not the best customer support for low budgets but still does the trick. Hoping to win that gift-card from writing a review! Can someone from adroll confirm that i'm entered to prove that this contest is real ;D

Shopset4lyfeapparel
Canada
About 1 year using the app