AdRoll Marketing & Advertising

Ads on Google, Facebook, Instagram & TikTok + Unlimited Email

Shopify app insights
  • Popular with businesses in the United States

Free plan available. 30-day free trial. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

Reviews

4.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 18% of ratings are 1 stars

Filter and sort reviews

351 - 360 of 394 reviews

Catifyco

Location United States
Time spent using app About 2 months

Did the setup with the help of the AdRoll on-boarding team, no problem.
It hasn't given a positive ROI after 3 weeks of use. Will probably delete and cancel soon.

Msab Trial 1

Location United States
Time spent using app 12 months

Looks promising until you play around with it.

Capehorn

Location United States
Time spent using app 4 months

I rarely take the time to write reviews, but this is definitely one of the worst-created platforms I've seen lately. It often doesn't work on my browser (chrome), it's incredible buggy, and often counter-intuitive. it's the only product where I will use a different browser to make things work, and something else will break. It never works the way I want it and in the meantime, the live chat agents are sending you 10 transcripts of your own frustration plus a customer survey. I can't put my finger on it, but this app just raises my blood pressure to boil.

The Lady In Lead

Location United States
Time spent using app 24 days

If I could leave 0 stars I would. They do not know what they are doing at all. First they create 7 free ads for me (yea!!) and then turn around and tell me that all 7 ads are not approved!?!

When I pointed out that THEY were the ones that created the ads, the rep said (and I quote) "Oops!". He then approved the ads. So I figured I was home free.

Nope! 10 minutes after I left chat, another rep apparently un-approved them. Again, the ads THEIR creative staff created.

I have never dealt with a company that was this idiotic. To make matters worse, they charged my card for a campaign that had no approved ads. SMH

Won't be back to do business with them, too many other companies that offer the same service and have intelligent employees.

Northern Kids

Location Canada

Terrific extension and super easy to get going off the hop

Studio Lbw

Location United Kingdom
Time spent using app Over 1 year

Easy Install. Great app. Recommend

Angrykittyonline

Location United States
Time spent using app Over 1 year

I have to say so far this app and the service they give me is the best service i have ever had right next to shopify Service!!

They help me with anything i need and never say no! They really rock I love them.

This app was a simple easy set up and nothing about it was confusing and you can place ads all over the internet, i have tried many apps and this is one of the best so far.

Thanks Guys & Ladies - very happy!

www.dirtysouthvintage.com

Wholesomenutritionals

Location United States
Time spent using app About 1 year

Just getting started with this app, like it so far.

Daniel
Utzy Naturals

Islandjay

Location United States
Time spent using app 3 months

Can we leave zero stars?
Adroll has a known issue with double reporting in Facebook. They did not tell me about this upfront, but had no problem taking my money for 40 days until I noticed and ran my own reports.

So I shut off my FB ads and my web ads still have errors. Adroll is taking credit for sales that have not been generated. Simple match can show what all my ad funnels are generating for me. Adroll always had inflated numbers.

No compensation offered. While I do not think they are intentionally trying to cause issues, it is clear that they do not care.

Hairstraightenerbrush2

Location Canada
Time spent using app Over 4 years

THIS IS A VERY SCAM TOOL. I AM TRYING TO REMOVE SENDROLL AND AM NOT ABLE TOO> DO NOT TRUST THIS COMPANY> I DO NOT WANT YOU TO COLLECT THE DATA OR PAY 1 DOLLAR PER EMAIL WHICH IS CRAZY PRICE. PLEASE MOVE THIS ASAP>