Overall rating
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 19% of ratings are 1 stars
November 19, 2020

I do like the respond of the staff I chat with today. She is excellent in communication and hopes the other staff follow her footage.

United Kingdom
21 days using the app
December 22, 2016

Good app. They will do all the job for your ad. no worry for marketing anymore.

United States
10 months using the app
February 6, 2020

Simple integration with Shopify. When compared to configuring FB Ads and Google Ads from the ground up massive time saver. Recommended by https://homeontheswan.com/

Home on the Swan
About 2 months using the app
AdRoll replied February 6, 2020

Hello there,

This is Ewa from AdRoll's Marketing team.

It's always great to see such feedback from our advertisers, hope you're finding AdRoll well! If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be?

If interested, send us an email at customermarketing@adroll.com, and we will set up some time to chat.



December 17, 2017

Great service. The ads go to the right places and our CPA is the lowest so far from any service we used. This app plus a retargeting app is the perfect way to make quick conversions. Upping your AD spend here gives a good ROI so I wouldn't hesitate to give it a go. This is way better than FB ads (they were once good but not as effective anymore) SO I would invest more spends is AdRoll over direct FB platform. Thanks ADRoll !

Vitaclean Shower
United Kingdom
7 months using the app
Edited January 26, 2022

It got installed automatically in my store, I want to try it how it works. I will come back after one month for next review

About 2 hours using the app
AdRoll replied January 21, 2022

Hello there,

This is Ewa from AdRoll's Customer Support Team.

I'm sorry to hear that you were not aware of the App being installed under your store. We have taken the time to investigate it and noticed that an account with AdRoll was created a few hours ago, the tracking code, SmartPixel has been placed by completing the Shopify integration from your side. I have just emailed you with more details on how to remove the integration, if needed.

Do you mind checking the email address associated with your AdRoll account? We'd love to understand the improvements needed to earn your recommendation and offer my help with any problems you’re having.

Thank you!


October 20, 2015

Really swift to use - 5 stars for simplicity. Will feed back more on the advertising effectiveness.

United Kingdom
About 1 year using the app
Edited August 17, 2021

I'm just starting and had some issues but within minutes Gary has helped me out and was everything clear. No waiting for customer service. Really great experience. I will explore more of the app and have a good feeling about it.

United States
3 days using the app
February 3, 2016

Kelsie was great to work with! Love the dashboard and ease of use!

Knitted Belle
United States
10 months using the app
September 11, 2018

Very easy to use for retargeting! The dashboard makes it easy to view my results from the campaigns.

United States
4 months using the app
Edited November 4, 2016

By far the most effective advertising tool I use at dancewearcorner.com. This combined with the Mailchimp integration is priceless. Thank you!

United States
10 months using the app