Reviews (517)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on ROI, conversion rates, and audience targeting, noting a boost in sales and more efficient ad spending. Its AI-driven features, automated budgeting, and detailed analytics are praised for ease of use and effectiveness. The app supports ads management across multiple platforms and integrates smoothly with Shopify. Excellent customer support further enhances the user experience.

November 13, 2024

We’ve been using AdScale for our Facebook and Google ads the past 8 months, and the results have been very promising! As a business catering to a niche market, we’ve successfully gained new clients. Ivan, in particular, has been extremely helpful, flexible, and responsive, offering valuable insights on strategy and optimization. The platform’s integration with Shopify provides unique tools that have streamlined our ad management. AdScale has been a game-changer for our digital advertising efforts. Highly recommend!

Worth & Worth by Orlando Palacios
United States
12 months using the app
January 29, 2025

been using for a while now, while its iterface is good, it is very bad in tracking ROAS. Sales which are not even generated from campaign are being reported as sales.
there is no clarity on the sale and its performance.
They tag everything to there pixel and have not logical explanation to this incorrect tracking.

GoSwasthya
India
About 2 months using the app
AdScale replied February 16, 2025

Thank you for your feedback. We’d like to clarify how AdScale’s smart reporting works to ensure accurate ROAS tracking:

Verified Order Tracking – AdScale only attributes orders that are explicitly tracked in Google or Meta. If an order is not found in these platforms, it is not counted in AdScale’s reporting.

Your Pixel Remains Active – Your existing tracking pixels continue to operate normally. AdScale’s unique pixel complements them by precisely identifying which orders came directly from your campaigns.

Clear Attribution – The Orders Tab in AdScale provides full transparency, detailing exactly which orders were attributed to which campaigns. Each order is counted only once, avoiding any duplication across Google and Meta.

Support Outreach – Our support team has reached out multiple times offering to validate your claims and demonstrate that the reported orders were indeed generated from AdScale campaigns. Unfortunately, we have not received a response yet.

We’d love to work with you to resolve any concerns. Please respond to our support team so we can walk you through the data.

December 11, 2024

We have been working with Adscale for past four weeks .
We are very happy with result . We have started with Meta ads and now they are doing our google ads . Person that handles our account is great. She is very caring and gives a great feedback .
I am very happy working with them .

Makobi Jeans USA
United States
About 2 months using the app
December 25, 2024

Natalie was amazing in detailing out explanations to my questions. I'm a total newbie and she made the transition to adscale very easy. On top of that she responded quite fast even on Christmas Eve/Day! I was not expecting that.
It's still early stages of using the APP so I can't comment on that right now, only on the super awesome customer experience.
thanks

Pro Air Tools
United States
10 days using the app
November 28, 2024

In about 3 weeks of using this app, and with a background of painful experience with ads on google and meta, our business managed to generate a ROAS of 500%. The way the app connects with Meta and Google, and then reaches the targeted audience, makes it a powerful tool to have. It is not cheap, but it is worth the investment. The other really good thing about the app is the analytics, giving us a powerful insight of the customers, products and the business in general.
I haven't tried the new email/sms features, so I can't comment on that.

Gaucho Ninja
United Kingdom
About 2 months using the app
November 21, 2024

I recently launched a brand new Shopify store, and I couldn't be more impressed with the exceptional service from Natalie and the AdScale team. From the moment I reached out, their support has been incredibly responsive, guiding me every step of the way as I navigate the complexities of e-commerce. Their expertise and commitment to my success have made all the difference in getting my store up and running smoothly. Highly recommend their team for anyone looking to build and grow their online business!

Jex
Canada
2 months using the app
January 23, 2025

Great support and good results. I recomend!

Játszma.ro - A maradandó élmények boltja
Romania
Almost 2 years using the app
November 26, 2024

Our AdScale team (Anna & Ivan) helped us get our Meta and Google ads started and took the headache out of the process, allowing us to exclusively focus on the creative. Really thrilled with our progress and has overall made the whole ad process effortless for us.

Sloane Fine Tea Merchants
Canada
6 months using the app
December 23, 2024

What an awesome customer service! Best partnership, thanks to Nicole K! Can't wait to keep growing with Adscale!

École des dirigeant(e)s HEC Montréal
Canada
2 months using the app
November 1, 2024

This app is really neat -- and Nicole is a godsend. I'm just getting started, but off to a great start. Looking forward to having Nicole's help refining my strategy going forward. I knew I needed to do more with my marketing but wasn't sure how. Now I have direction and already starting to see results.

Anne-Louise Ewen: Studio
United States
4 months using the app