Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing Facebook and Google ads due to its user-friendly platform and efficient automation. Its AI features have been praised for optimizing ads and boosting sales significantly. The real-time analytics and Business Intelligence feature are appreciated for aiding data-driven marketing decisions. The app's autonomous operation and dual-platform functionality are valued for their convenience and effectiveness. The AI-driven ad copy generation and optimization is a standout feature. Customer support, particularly individuals like Frank Assaf and Nicole Kaminer, are commended for their exceptional assistance. The app is also recognized for its cost-effectiveness compared to traditional media agencies.

May 8, 2024

After years of being a professional campaigner, I got to know adscale and I can't believe I didn't know them by.
The highest quality of advertising and service out of the world!
I work with a client manager named Nadav. Exceptionally professional and helpful
forced in the heat.
Don't be afraid to give up the campaigner, the software gives much more than that!

Elysium
Israel
27 days using the app
April 11, 2024

Parfait ! En collaboration depuis 1 ans et très bon accompagnement

Merci

Amour de coton
France
Over 1 year using the app
April 15, 2024

Diana has been really helpful and patient. Even if I had no experience with running ads, she made sure that I understand each steps as we go through the process together. She gave recommendations on how to optimise and consolidate campaigns, with that I am grateful. Thank you very much Diana, you're a star!

Runner's Athletics
United States
About 1 year using the app
April 1, 2024

Highly recommend this app. Has worked on regular plan and got better sales, so decided to level up to adplus. And so far so good.
Looking for new strategies, discussing any my desires and etc.
Have my own store manager Jimmy, that did a great job, have been with them only for one month as adplus, and for around 8 months on basic subscription.
Now thinking about connecting my second store to them as well.

nbmsupply
United States
7 months using the app
April 1, 2024

Amazing App, we've been on this path searching for a tool like this for a while and were surprised that it came with an amazing human touch as well. The app does what is supposed to do: It automates your ad campaigns very well. Also, the staff in my opinion makes a difference as you can reach out to them, very professional and knowledgeable, with tools to help you fine tune the system and get the best from this amazing tool. Highly recommend.

Henna Cosmetics
United States
6 months using the app
March 22, 2024

I’ve been using Adscale for 5 months now. At some points my ROAS has been above 1000%!!.
You must continue to change up your ads but I have found the video calls with Diana, my assigned advisor to be so helpful. She is able to dig through the analytics, make quick changes for instant improvements.
Recommending to all my small business friends.

Dust+Rock
Ireland
4 months using the app
February 26, 2024

I've been working to get a successful Ad campaign for one of my clients going and have been using Adscale to get the job done. I am beyond thrilled with the support I've received from the Adscale team, they have been with me every step of the way to support the ad creation as well as scheduling calls for ad optimization. Nicole K, specifically, has been a joy to work with and has helped explain every feature of Adscale. In my opinion, her personalized support is a big part of what makes Adscale so worthwhile!

little high, little low
United States
9 months using the app
April 4, 2024

Happy with the app and the results, also good service in helping with the implementation.

Cabin Max
United Kingdom
2 months using the app
March 14, 2024

We recently had a disappointing experience with an app that promised to optimize our return on ad spend (ROAS). Despite its promises, we found that the ROAS was merely on par with what we were already achieving with a free Shopify app. This similarity in performance was underwhelming, to say the least, given our expectations for superior results.

More troubling, however, were the issues we encountered with improperly set tax attributes and delayed product data feed syncing. These technical problems led to significant financial losses for our business, far outweighing any potential benefits the app could have provided. The app's inability to handle these crucial elements effectively put our operations at a disadvantage, creating unnecessary hurdles in our sales and marketing efforts.

Given these experiences, I cannot recommend this app. The expectation of any tool that serves businesses, especially in the competitive e-commerce space, is that it not only enhances operational efficiency but also contributes positively to the bottom line. Unfortunately, this app fell short on both counts, leading to a frustrating and costly experience. Businesses looking for a reliable solution to improve their ROAS would do well to consider other options that are more capable of delivering on their promises without introducing such detrimental issues.

Vidlogix
United States
3 months using the app
AdScale replied March 17, 2024

Dear valued customer,
I'm sorry you felt you did not get the value you expected from our app despite a significant improvement in ROAS over the period you used it. Campaigns go through a learning periods and meeting high targets can be expected over a few months depending on many factors that are not all in our control (products your offer, amount of budget, selected advertising channels etc.) and we were very close to your number and feel this review is not justified due to the short period you were actually using the app.

We wish you success and we would be happy working together in the future.

April 4, 2024

Love working with Diana and the team!
She always goes above and beyond to help and explain things.
The platform is great and gives you one source of truth

The Bugsy Shop
Australia
About 2 months using the app