Reviews (408)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting ad performance and sales, noting significant ROAS improvements. It features a user-friendly interface, easy setup, and AI-driven campaigns, including effective retargeting. The app integrates well with Facebook, enhancing ad efforts, and is reliable with accurate tracking and quick results in campaign management. Customer support, particularly from individuals like Paul and Yaro, is highlighted for being responsive, knowledgeable, and personalized, contributing to increased traffic and sales conversions.

September 23, 2020

I have used this app for the first 14 days following its recommendation of $30 per day of ad spend through Facebook, and I am at 309% ROI as of today with 20 confirmed sales through this app. So far it looks VERY promising as we head into the holiday shopping season.

The Reformed Sage
United States
3 months using the app
August 21, 2015

This is an APP that everyone should have. It works above the average and the support is just the best I ever had!!! Congratulations to RetargetApp and to all the team behind this!

All Year Store
United States
3 months using the app
May 19, 2018

Aggressive and poor customer support.

App does not work, charges even on Trial Period, steals products and data from your Shopify store.

They try to force you NOT TO TOUCH YOUR FACEBOOK ADS account as per their Terms of Service, which is illegal in the US. Our legal department is taking care of this shady company.

Would not recommend this app to any serious company or person.

Kshops Freeship
United States
2 months using the app
Edited November 20, 2021

We used the facebook Retarget app and the results were good, we achieved 5.x ROAS, happy to extend this app for Google ads as well.

samawa perfumes
United Arab Emirates
2 months using the app
Ad Intelligence INC (Adwisely) replied November 20, 2021

Thanks for your review! We’re so happy to hear the app is working well for you. We will be glad to assist you with Google Ads as well 🤗

August 7, 2016

App works as promised. Could use some more options to customize the ads. Support team is very quick and helpful.

Catifyco
United States
2 months using the app
May 22, 2015

Great little app that makes managing dynamic retargeting on Facebook much easier.

I didn't want to retarget customers who just bought something, and this is very difficult with Shopify but with the app it's a piece of cake.

Also, the author Pavlo is super helpful and responsive in the forums.

Thanks so much!

Q5 SPORTS NUTRITION
United States
2 months using the app
February 3, 2016

Nice app, easy integration and setup.
Great support.
I do not have the numbers yet to make this a viable option but as soon as I do I am back to get my ads re-enabled again.
Keep up the good work.
Now if you could only figure out how to drive more organic traffic to my site.... :)

Antidote Skin Care Company
Canada
2 months using the app
April 20, 2019

It's easy to use, so far no sales attributed to the App after 14 days. This might be because the budget was too small or the other FB ads were not targeted well, will continue to experiment and let you know whats a good mix. I would say do not use this with a daily retarget budget of less than 20 dollars a day

Pocket Watch Club
South Africa
2 months using the app
Ad Intelligence INC (Adwisely) replied April 25, 2019

Thank you for your lovely note 😃. We appreciate a lot you taking the time to share your experience with RetargetApp.

Edited July 2, 2019

got some positive results, will continue to check on the progress. Hopefully, we can achieve something better very soon

Micro Aquatic Shop
Australia
2 months using the app
Ad Intelligence INC (Adwisely) replied July 3, 2019

Thank you so much for taking the time to leave this 5-star review. We appreciate that you put trust in RetargetApp and look forward to even better results with you 😃

August 30, 2020

Averaging a 350% ROAS so far! Really happy with how easy the app is to set up and get going! Keen to keep using it.

The Motus Projects
United Kingdom
2 months using the app