Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, performance, and effective tracking. They appreciate the AI campaign feature and retargeting capabilities. The customer service, particularly Paul, is praised for responsiveness and strategic advice. Merchants report improved conversion rates and consider the app a potential game-changer. It's also recommended for beginners due to its user-friendly interface.

January 5, 2020

App has worked great during trail period. More than tripled my ROAS. Would recommend to anyone that does not have the time to handle Facebook ads on their own.

Gabe's Collectibles
United States
About 1 month using the app
Ad Intelligence INC (Adwisely) replied January 13, 2020

Thank you for sharing this! 😊
The great results you are seeing are a result of a perfect combination of tactics that help you get new customers and recover abandoned carts and do so effortlessly.

Edited June 1, 2017

We have used this app for several years and LOVED it—nothing sketchy has ever happened—however as below comments mentioned, we also received a random $9000 charge on May 31. Fortunately it was refunded within a few hours, before we had even reached out. Hoping they address this issue—and double hoping it was a one-time error that has been eliminated.

Buti
United States
Over 2 years using the app
Ad Intelligence INC (Adwisely) replied March 13, 2019

First of all, I would like to say that we at RetargetApp really appreciated your loyalty and would like to apologize for the problem you had experienced.

Indeed, it was a one-time issue, and it won't happen again as we have significantly improved our app since then. In a new version of RetargetApp, you are billed directly by Facebook and Shopify. Moreover, you can check your ads performance directly in Ads Manager.

If you would like to try the new RetargetApp, please, let me know - I will personally help you upgrade.

Alex from RetargetApp

May 10, 2017

Would definitely recommend to a friend or use it on another website. This app is sleek, easy to set up and use and has hugely helped with my Shopify store.

Blaze And Leaf
United States
About 1 month using the app
September 19, 2016

Profit-machine. Install, passed rewiev, pay 38.9$ = forget about it.
Just check your profit after one week. Mine ROI was 478% !!!
Owner of https://nfl-gears.com - best NFL fun stuff ever

American Fan
Singapore
About 1 month using the app
Edited June 19, 2019

has become very expensive with latest update so higher ad costs and less sales not sure what has gone wrong with latest update seems like they scatter gun impressions across alot different networks

Endurancetreadmills
Australia
Over 2 years using the app
August 13, 2020

Great app to retarget potential customers. 350% ROAS so far, very happy with the results and easy setup.

Nejim
Canada
30 days using the app
June 12, 2019

In my 2 week trial, I earned 3 sells from this app. worth it, in my opinion. The ads aren't itrusive or annoying, either, which is nice.

Good Mommin
United States
30 days using the app
Ad Intelligence INC (Adwisely) replied June 13, 2019

Thank you for the great review! We are pleased you found RetargetApp beneficial for your business 😊, and are looking forward to boosting your sales even more 🤑

November 6, 2016

So far so good. It's hard to give a full review after 2 weeks (I think the honest review need at least 3-4 months) but so far , the app pays the fees :) Hope it will give us more and more sales!
Jack

Models And Craft Shop
Ireland
30 days using the app
November 3, 2018

I've been using this app for about 2 weeks and have made quite a few extra sales already. So far, so good. Definitely recommend others giving it a try, especially if you've struggled to get any good results with retargeting so far.

Me and My Room
United States
29 days using the app
Ad Intelligence INC (Adwisely) replied March 13, 2019

Thank you for being a loyal customer and writing this awesome review 👍

Edited June 7, 2017

Updated below review: there was a technical glitch and they have refunded any money that was taken.

Warning! Same happened to me as comment below. They have tried to charge my card $3000 for a $50 per day ad.

The Wedding Of My Dreams 2
United Kingdom
About 2 years using the app