Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, performance, and effective tracking. They appreciate the AI campaign feature and retargeting capabilities. The customer service, particularly Paul, is praised for responsiveness and strategic advice. Merchants report improved conversion rates and consider the app a potential game-changer. It's also recommended for beginners due to its user-friendly interface.

Edited April 24, 2018

Was a good app until the recent update which requires you to have facebook business manager and we all know what a pain that is.

Ftkclothing
Ireland
10 months using the app
Ad Intelligence INC (Adwisely) replied March 13, 2019

I’m sorry to hear that you were not happy with our previous update. We analyzed customer feedback and made the campaign launch process more smooth. We now handle all the Business Manager-related actions and issues.
The whole setup process takes just up to five minutes.

If you’d like to give the updated version of the app a try, I and my colleagues will be happy to answer any questions you may have.

Alex from RetargetApp

December 7, 2015

Great app - easy to setup and you can just leave it running. Although it is fairly limited with regard to editing the campaign settings (e.g. targeting location).

Quenchzone
United Kingdom
Over 1 year using the app
October 17, 2018

Fantastic customer support team, explains everything concisely and clearly and in general is a great group of people.

TheShopKings
Australia
21 days using the app
Ad Intelligence INC (Adwisely) replied March 13, 2019

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you 😃

May 23, 2019

Seems like a pretty user-friendly app. Still within the 14 day trial period so it's hard to say if it's worthwhile yet. Only made 3 sales back so hopefully this picks up soon with more data.

LilyPop Bikini Co.
United States
20 days using the app
Edited September 4, 2016

This app is terrible and so is its customer service. Instead of compensating it crops your images if they are 2x3, and the control parameters for your ad are more than minimal. Their customer care can help you control most of the things the app won't, but their service is atrocious to say the least. If you value your time, look elsewhere.

Global Design Collective
Germany
9 months using the app
June 10, 2019

I just started doing retargeting and I think it's good - you basically want to continue keeping customers to come back - if they've come once, they're more likely to buy later. I liked this app.

Bottle Rocket Pomade
United States
19 days using the app
Ad Intelligence INC (Adwisely) replied June 12, 2019

We are happy to hear that you got exactly what you wanted out of your retargeting experience with us 😎

January 4, 2022

Valeria from the customer support team was such a great communicator and put all my hesitancies to rest. Customer support is what really separates this app from the rest!

Venter Visuals
United States
19 days using the app
Ad Intelligence INC (Adwisely) replied January 5, 2022

You put a big smile on our faces 🤗. Valeria and all our Support team are happy to be of assistance.

June 16, 2017

Terrible app, shows fake results. Want a refund.

Catchy Trends
United States
8 months using the app
Ad Intelligence INC (Adwisely) replied March 13, 2019

Hello.
My name is Alex, I'm with RetargetApp.

I am sorry that you were under impression that the data provided by the app is inaccurate. To eliminate any doubt in the figures we provide on RetargetApp dashboard, we have created a new, improved version of RetargetApp. In it, you have 24/7 access to all the campaign data on Facebook and can be confident that RetargetApp really helps you boost your sales.

If you would like to give it a try, please, let me know - I will gladly help you upgrade.

July 18, 2018

Nice app ! I think it's the best retargeting app i have tried.

Emergy Ch
Switzerland
17 days using the app
Edited March 13, 2019

Best client support ever!
I just started using it so I don't have any return yet about the retargeting campaigns
But about the client support I have nothing bad to say
Very efficient, fast and precise answers, make their app very convenient and smooth to use :)

LIQUO LAB
France
15 days using the app
Ad Intelligence INC (Adwisely) replied March 13, 2019

Wow! 😀 We are so blown away by your review. It made our day here at RetargetApp 👍