Reviews (405)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and conversions through retargeting and AI-driven campaigns. They appreciate its easy setup, user-friendly interface, and effective features like AI campaigns and pixel implementation for Facebook and Google Ads. The app delivers quick results, often within 24 hours, and offers responsive, personalized customer support. It's valued for its comprehensive advertising solutions and detailed performance tracking, making it a top choice for enhancing business growth and advertising efficiency.
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I use this app one week ago and it's a very great app ! Very simple to use and the support is very friendly and reactive ! Thank you
Thank you for the great review! We’re so happy you loved RetargetApp! 😊
Its a Decent Service. I got sales equivalent to 3 times the ad spend. Presently my traffic is low, Wish they also help with getting traffic.
Thank you so much for such great review 😃 We appreciate that you put trust in RetargetApp and look forward to even better results with you 😉
Looking good so far! I have 2 products that are selling really well and it's really nice to set and forget this app. Spent $80 and made $700 so I feel good :)
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 😊 Cheers!
i spent 100 dollars on this app and made nearly 4k nearly every person that clickdd the retarget campaign completed their purchase
Awefull Costumer Service,
They seem not responsive.
Great app, the results are very good, Roes of my campains using this app is usually above 3 that is very good to my store.
Moreover the team is absolutly great, always answer fast and help with any problem i had.
We are glad to know that! Thanks for your feedback and may your further experience be at the same highest satisfaction level.
I have used this app for my store for about 2 months now. $425 spend, and $12,500 in return. GREAT ROI right? Well, if this was accurate, that would be the case. However, I know from crunching the numbers that this is not correct. I thought maybe this was measuring Click Through AND View Through Conversions (the app never specifies anywhere on the site which attribution model it uses, which can be misleading). I decided to message the founder of the app.
He messaged me and said RetargetApp only measures Click Through Conversions. Now this is where I KNOW this is off. I can see the UTM campaign on my Shopify store, and this means that 1% of my traffic is bringing almost 20% of my revenue. (So basically I was either lied to, or the maker of the app himself is also misled, which I struggle to believe)
The oversimplification of the app causes me some distress. As a numbers guy, there is no way to measure this in the slightest, and test different variations or cross examine different retarget platforms. Also, since the revenue/profit it gives you is not accurate, the numbers yield relatively useless. If the owner knows that the numbers are not 100% accurate (which based off other reviews, he apparently does), this needs to be stated clearly in the app, or maybe taken off the store until it is fixed.
TL;DR :: Developer is not up front about the accuracy of the "revenue" metric within the app. Interface is over simplified. No way to really measure anything useful. Good if you are new to retargeting, but pay no attention to the numbers except the "spend" metric, because it means very little,
Just tried to install, but product images display half cut-off. That is a show stopper. Would have given 5 stars otherwise.
I'm very impressed so far with this app. In the last 8 days I have had a 1000% return on ad spend which is amazing !
Thank you for the great review! We are pleased you found RetargetApp beneficial for your business 😊, and are looking forward to boosting your sales even more 🤑
This company will take your money and supply fake reports. They also have a problem with their software in which prices show up with commas and not decimals. Wouldn't take accountability for the issue. Don't recommend this app.
Hello!
Alex here, from RetargetApp.
The currency in all assets created by RetargetApp (product feed, product catalog and RetargetApp-powered ads) was all recorded in the same way as it is presented in your store - with a period, i.e. $89.95.
However, in certain countries the ads are displayed with a comma by default, i.e. $89,95 - these are the regional interface settings we cannot influence in any way.
We want you to be sure that both our campaign settings and the reports we provide are 100% correct and accurate - this is why I would like to offer you to give a try to a new version of RetargetApp where you can access your campaign stats directly in Ads Manager.
We will be happy if you give the new RetargetApp a try and share your thoughts on the app with us at help@retargetapp.com.