Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, performance, and effective tracking. They appreciate the AI campaign feature and retargeting capabilities. The customer service, particularly Paul, is praised for responsiveness and strategic advice. Merchants report improved conversion rates and consider the app a potential game-changer. It's also recommended for beginners due to its user-friendly interface.

October 9, 2018

I use this app one week ago and it's a very great app ! Very simple to use and the support is very friendly and reactive ! Thank you

Femme-exclusive
Belgium
15 days using the app
Ad Intelligence INC (Adwisely) replied March 13, 2019

Thank you for the great review! We’re so happy you loved RetargetApp! 😊

Edited December 20, 2021

I used this app for the first time and it does what it promised. Saved me hours of work, can recommend 100%

SAFEPRO
South Africa
14 days using the app
Ad Intelligence INC (Adwisely) replied December 21, 2021

Thank you so much for sharing! We will save even more hours of your time 😉

Edited December 10, 2018

Its a Decent Service. I got sales equivalent to 3 times the ad spend. Presently my traffic is low, Wish they also help with getting traffic.

Suganda-Skincare
India
14 days using the app
Ad Intelligence INC (Adwisely) replied March 13, 2019

Thank you so much for such great review 😃 We appreciate that you put trust in RetargetApp and look forward to even better results with you 😉

June 12, 2019

Looking good so far! I have 2 products that are selling really well and it's really nice to set and forget this app. Spent $80 and made $700 so I feel good :)

Pole Sport Organization
United States
14 days using the app
Ad Intelligence INC (Adwisely) replied June 13, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 😊 Cheers!

September 4, 2016

i spent 100 dollars on this app and made nearly 4k nearly every person that clickdd the retarget campaign completed their purchase

Blueflameclothing
United States
13 days using the app
March 13, 2017

Awefull Costumer Service,
They seem not responsive.

Jeveler
Singapore
6 months using the app
September 29, 2020

I was really surprised with the result! I am still on the trial but my road already 7X. I am going to use after trial!

Body Massager
Canada
13 days using the app
November 24, 2020

Great app, the results are very good, Roes of my campains using this app is usually above 3 that is very good to my store.
Moreover the team is absolutly great, always answer fast and help with any problem i had.

Chic Affair
Israel
13 days using the app
Ad Intelligence INC (Adwisely) replied November 27, 2020

We are glad to know that! Thanks for your feedback and may your further experience be at the same highest satisfaction level.

July 19, 2016

I have used this app for my store for about 2 months now. $425 spend, and $12,500 in return. GREAT ROI right? Well, if this was accurate, that would be the case. However, I know from crunching the numbers that this is not correct. I thought maybe this was measuring Click Through AND View Through Conversions (the app never specifies anywhere on the site which attribution model it uses, which can be misleading). I decided to message the founder of the app.

He messaged me and said RetargetApp only measures Click Through Conversions. Now this is where I KNOW this is off. I can see the UTM campaign on my Shopify store, and this means that 1% of my traffic is bringing almost 20% of my revenue. (So basically I was either lied to, or the maker of the app himself is also misled, which I struggle to believe)

The oversimplification of the app causes me some distress. As a numbers guy, there is no way to measure this in the slightest, and test different variations or cross examine different retarget platforms. Also, since the revenue/profit it gives you is not accurate, the numbers yield relatively useless. If the owner knows that the numbers are not 100% accurate (which based off other reviews, he apparently does), this needs to be stated clearly in the app, or maybe taken off the store until it is fixed.

TL;DR :: Developer is not up front about the accuracy of the "revenue" metric within the app. Interface is over simplified. No way to really measure anything useful. Good if you are new to retargeting, but pay no attention to the numbers except the "spend" metric, because it means very little,

Shelly Cove
United States
About 1 year using the app
November 20, 2015

Just tried to install, but product images display half cut-off. That is a show stopper. Would have given 5 stars otherwise.

E Eight
United Kingdom
11 months using the app