Reviews (405)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and conversions through retargeting and AI-driven campaigns. They appreciate its easy setup, user-friendly interface, and effective features like AI campaigns and pixel implementation for Facebook and Google Ads. The app delivers quick results, often within 24 hours, and offers responsive, personalized customer support. It's valued for its comprehensive advertising solutions and detailed performance tracking, making it a top choice for ...

May 23, 2019

So far, I am super happy with the way this app is working. I am getting more sales that I wouldn't have had otherwise. I love the analytics and the information that I have received regarding my sales. Retarget is great!

Liv Rich Boutique
United States
27 days using the app
Ad Intelligence INC (Adwisely) replied May 24, 2019

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority, and we are committed to our ...

August 2, 2018

Do not under any circumstances use this service, I woke up this morning to check my ad account and all 15 of my active campaigns were DELETED!

The entire ad account was just wiped clean, this was an account that was spending $5k per day and now just at $0!

I contacted FB to see what happened and they replied saying according to the ad account history all of the campaigns were deleted by ...

Bangin Trends
United States
27 days using the app
August 15, 2021

Love the Retargetapp. The team is so responsive and the results are great. It saves so much time, I will be continuing with this app.

Belle Fever UK EU
Australia
24 days using the app
Ad Intelligence INC (Adwisely) replied August 16, 2021

Thanks for the review! Your feedback is really valuable for us 😊
We are happy to see that our full-funnel approach to advertising provides great results for your store 👍

November 11, 2015

my facebook pixel has been error, when i use this app

Silver Fangs
United States
24 days using the app
April 29, 2021

I have just started using this App yesterday and already got 2 sales and a ROAS of 835%. the customer service is really amazing. this is one of the best ads i ever used on Shopify by now. Guys this is the App to use for retargeting!!!

PrintFeelings
United States
24 days using the app
Ad Intelligence INC (Adwisely) replied April 29, 2021

We are glad to know that! Thanks for your feedback and may your further experience be at the same highest satisfaction level.

August 3, 2021

RetargetApp does exactly what it says it will do! It makes the process of retargeting easy and digestible.

Puzzle Lab
Canada
24 days using the app
Ad Intelligence INC (Adwisely) replied August 4, 2021

Thank you so much for your review! 😀
RetargetApp is happy to provide the highest possible returns with the smart automated ads it runs for you.

February 25, 2021

Used the app for close to a month, spent over $1,000 on ads, and might have broke even. If you're in the United States you'll usually have to wait for 12 hours or so for an answer from customer support, and usually that answer is them giving you a link to the Facebook support page. One time I had a billing question where Facebook had charged the wrong PayPal account somehow and needed it fixed, ...

Throw Deep Publishing
United States
24 days using the app
Ad Intelligence INC (Adwisely) replied February 26, 2021

Hi There,

Thank you for your feedback! Our Support team works from 10am to 6pm EET. We try our best to reply to each of the messages as soon as it’s possible, however, we do ...

June 17, 2015

Loving this app so far. In less than a week I got 6 orders from using it... it's super simple to install and the customer service has been great! Thank you for creating this app!

Magazinemama
United States
24 days using the app
Edited December 24, 2020

It took a week for the app to even work because of a Facebook issue. We had to push for updates, and wasn't kept informed. After a week the ads started running in the learning phase, we used the suggested copy and budget. After £200 spend we contacted the support to see how the learning phase was going only to be told by Liza that we had failed the learning phase and we needed to tweak the copy ...

PickaPocket Men's Accessories
United Kingdom
23 days using the app
Ad Intelligence INC (Adwisely) replied January 11, 2021

Hi There,

Thank you for your feedback! We are very sorry that our app did not work the way you expected. Please, contact our support team for detailed explanations and ...

February 27, 2024

Perfect, I really liked and the team is very helpful Yaro did a lot to my Channel, Thanks everyone

FORHERA DESIGN
Canada
21 days using the app