Reviews (405)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and conversions through retargeting and AI-driven campaigns. They appreciate its easy setup, user-friendly interface, and effective features like AI campaigns and pixel implementation for Facebook and Google Ads. The app delivers quick results, often within 24 hours, and offers responsive, personalized customer support. It's valued for its comprehensive advertising solutions and detailed performance tracking, making it a top choice for enhancing business growth and advertising efficiency.
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I love this app! Is works fine and it's totally worth it, Excellent! I love this app! Is works fine and it's totally worth it, Excellent!
Thank you so much for taking the time to leave this review 😊
So far, I am super happy with the way this app is working. I am getting more sales that I wouldn't have had otherwise. I love the analytics and the information that I have received regarding my sales. Retarget is great!
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority, and we are committed to our customers 💚
I downloaded this app thinking it would be a great help but it wasn't. The app never worked or showed me any stats. The support was great but we just couldn't get it to show any numbers on my end. Don't know what the problem was but i never saw any increase in website traffic or sales.
Love the Retargetapp. The team is so responsive and the results are great. It saves so much time, I will be continuing with this app.
Thanks for the review! Your feedback is really valuable for us 😊
We are happy to see that our full-funnel approach to advertising provides great results for your store 👍
I have just started using this App yesterday and already got 2 sales and a ROAS of 835%. the customer service is really amazing. this is one of the best ads i ever used on Shopify by now. Guys this is the App to use for retargeting!!!
We are glad to know that! Thanks for your feedback and may your further experience be at the same highest satisfaction level.
RetargetApp does exactly what it says it will do! It makes the process of retargeting easy and digestible.
Thank you so much for your review! 😀
RetargetApp is happy to provide the highest possible returns with the smart automated ads it runs for you.
I used this App for 3 years and made a ton of money on it. The new update killed this wonderful app. I had money in the updated version for several days with 0 Sales. Not only does the new Algorithm is ineffective they now want a 200% increase in monthly payment. Tread cautiously with the new version.
Update: The New version wiped away the 3 years of Data and has me starting fresh with no previous insight to go by
Update 2: Customer Service responded and said it can take up to 1 week for Facebooks optimization to kick in. With this information I am now willing to give the app another go but i'm going to start off slow which is unfort going to set back the pace.
I’m sorry to hear that you were not happy with our most recent update. We have been working hard to make new RetargetApp the best solution for your advertising needs.
RetargetApp is now not just a retargeting solution - we offer a full funnel of advertising tactics for your store. We help you find new customers with Prospecting and sell even more to existing customers with Cross-Sell. This is why we re-considered our billing system - it is more streamlined and transparent.
An updated version of the app uses the audience tracked by RetargetApp pixel. The data hasn’t been lost - otherwise, you wouldn’t start delivering your ads right away after you’ve updated the app. If you need the stats for your previous campaign, we will gladly send them along.
We are happy you decided to give RetargetApp another try. I hope you will see that with the smart budget distribution and your personal Success Manager providing improvement suggestions our app is highly beneficial for your business.
If you have any other thoughts or feedback about the app, don’t hesitate to share them with us at help@retargetapp.com.
Loving this app so far. In less than a week I got 6 orders from using it... it's super simple to install and the customer service has been great! Thank you for creating this app!
this plugin junk, and no support
Was a good app until the recent update which requires you to have facebook business manager and we all know what a pain that is.
I’m sorry to hear that you were not happy with our previous update. We analyzed customer feedback and made the campaign launch process more smooth. We now handle all the Business Manager-related actions and issues.
The whole setup process takes just up to five minutes.
If you’d like to give the updated version of the app a try, I and my colleagues will be happy to answer any questions you may have.
Alex from RetargetApp