Reviews (409)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and conversions through retargeting and AI-driven campaigns. They appreciate its easy setup, user-friendly interface, and effective features like AI campaigns and pixel implementation for Facebook and Google Ads. The app delivers quick results, often within 24 hours, and offers responsive, personalized customer support. It's valued for its comprehensive advertising solutions and detailed performance tracking, making it a top choice for enhancing business growth and advertising efficiency.
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So far so good. It's hard to give a full review after 2 weeks (I think the honest review need at least 3-4 months) but so far , the app pays the fees :) Hope it will give us more and more sales!
Jack
I've been using this app for about 2 weeks and have made quite a few extra sales already. So far, so good. Definitely recommend others giving it a try, especially if you've struggled to get any good results with retargeting so far.
Thank you for being a loyal customer and writing this awesome review 👍
Updated below review: there was a technical glitch and they have refunded any money that was taken.
Warning! Same happened to me as comment below. They have tried to charge my card $3000 for a $50 per day ad.
We have been using for couple of days. result was ok. hopefully will see consistency and maintain good ROI. thank you
Thank you a lot for sharing such a positive experience!
I love this app! Is works fine and it's totally worth it, Excellent! I love this app! Is works fine and it's totally worth it, Excellent!
Thank you so much for taking the time to leave this review 😊
So far, I am super happy with the way this app is working. I am getting more sales that I wouldn't have had otherwise. I love the analytics and the information that I have received regarding my sales. Retarget is great!
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority, and we are committed to our customers 💚
I downloaded this app thinking it would be a great help but it wasn't. The app never worked or showed me any stats. The support was great but we just couldn't get it to show any numbers on my end. Don't know what the problem was but i never saw any increase in website traffic or sales.
Love the Retargetapp. The team is so responsive and the results are great. It saves so much time, I will be continuing with this app.
Thanks for the review! Your feedback is really valuable for us 😊
We are happy to see that our full-funnel approach to advertising provides great results for your store 👍
I used this App for 3 years and made a ton of money on it. The new update killed this wonderful app. I had money in the updated version for several days with 0 Sales. Not only does the new Algorithm is ineffective they now want a 200% increase in monthly payment. Tread cautiously with the new version.
Update: The New version wiped away the 3 years of Data and has me starting fresh with no previous insight to go by
Update 2: Customer Service responded and said it can take up to 1 week for Facebooks optimization to kick in. With this information I am now willing to give the app another go but i'm going to start off slow which is unfort going to set back the pace.
I’m sorry to hear that you were not happy with our most recent update. We have been working hard to make new RetargetApp the best solution for your advertising needs.
RetargetApp is now not just a retargeting solution - we offer a full funnel of advertising tactics for your store. We help you find new customers with Prospecting and sell even more to existing customers with Cross-Sell. This is why we re-considered our billing system - it is more streamlined and transparent.
An updated version of the app uses the audience tracked by RetargetApp pixel. The data hasn’t been lost - otherwise, you wouldn’t start delivering your ads right away after you’ve updated the app. If you need the stats for your previous campaign, we will gladly send them along.
We are happy you decided to give RetargetApp another try. I hope you will see that with the smart budget distribution and your personal Success Manager providing improvement suggestions our app is highly beneficial for your business.
If you have any other thoughts or feedback about the app, don’t hesitate to share them with us at help@retargetapp.com.
I have just started using this App yesterday and already got 2 sales and a ROAS of 835%. the customer service is really amazing. this is one of the best ads i ever used on Shopify by now. Guys this is the App to use for retargeting!!!
We are glad to know that! Thanks for your feedback and may your further experience be at the same highest satisfaction level.