Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

February 1, 2022

I am trying now. I hope it can be very useful for me. That is.~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Syncreas.shop
China
6 months using the app
Secomapp replied February 3, 2022

Thanks for sharing your review with us. Your review will definitely motivate us to work harder and improve the app day-by-day. Don’t forget to reach the team at support@secomapp.com anytime you are in need.
Take care!

March 4, 2021

Nice app, good online chat
Still a few small details to correct, but it's good
A bit complicated for beginners, but relatively straightforward for advanced people

Eco World
France
6 months using the app
Secomapp replied March 4, 2021

This is Emma from Secomapp: Affiliate Marketing team. On behalf of the support team, thank you so much for your feedback. We understand that the process might not be easy for everyone, but we always try our best to optimize the user experience. We provide a quick start and check your setup page to let you check the initial settings. In case you need more help from us, please each us at support@secomapp.com

August 22, 2021

Fantastic customer service. As a new online store owner it could be challenging at times to set up a new app, but Matthew was very patient and explained everything in simple English. A +++

Unique Life NZ
New Zealand
6 months using the app
Secomapp replied August 23, 2021

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com
Cheers!

August 15, 2021

easy setup, but I will have to come back to give a full review once I've used the app more. So fare so good.

JONELLE WILLIAMS COSMETICS
United States
6 months using the app
Secomapp replied August 16, 2021

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com if you need our assistance. We're right here to help!

August 30, 2019

Estoy utilizando su aplicación y es increíble, excelente soporte, muy intuitivo, con esto podrás hacer un control de tu marketing afiliado tanto como empresa como afiliado, no puedo creer que exista esta aplicación y sea gratis

crushopping
Bolivia
6 months using the app
February 1, 2021

Reasonable affiliate program set up, great for newly launched stores. You can automate a significant number of processes.

BreatheOz
Australia
6 months using the app
Secomapp replied February 4, 2021

Thank you for your amazing sharing. Your feedback truly means a lot to our Secomapp: Affiliate Marketing team and we have been trying our best to develop and improve the app to serve you and meet your demand.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com if you need us.

March 17, 2021

Customer service it TOP NOTCH for real. Matthew made sure I understood every question that I asked and went above and beyond to make sure ALL of my links were set up properly! Very knowledgable and patient .. Thank you again Matthew and also Nick who helped me in the clutch thank you for this great app that values customer service!

SOCIAL CUBE ONLINE
United States
6 months using the app
Secomapp replied March 19, 2021

Thank you so much for your generous review and for being the best part of Secomapp.
Your feedback means a lot to my team. We will keep improving our system for our valued users like you.
If you have any questions or concerns, please feel free to drop us an email at support@secomapp.com.
Have a wonderful day, and take care!
- Stark - Customer support team leader

August 25, 2022

unbelievable good. excellent app........................................................................................................

Halo and You
Malaysia
6 months using the app
Secomapp replied August 30, 2022

Thanks for giving us your feedback. Your words will definitely motivate us to work harder and improve the app day-by-day. Don’t forget that my team at Secomapp is always available at support@secomapp.com and give you a hand while needed. Cheers!

April 12, 2021

Simply the best app for creating and growing an affiliate program. Customer support is also fantastic. Would definitely recommend Secomapp to anyone looking to get started with referral marketing.

Soundbrenner
United States
6 months using the app
Secomapp replied April 12, 2021

Thank you for your amazing sharing. It truly means a lot to us. We will continue to try our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com if you need us.
Cheers!

August 18, 2022

so far this is working out really good, especially for it to be free. this is the way to go and I appreciate this app.

Freaks Audiobooks
United States
6 months using the app
Secomapp replied August 18, 2022

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!