Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

January 25, 2024

good,but price is high

ecentio
Indonesia
About 1 month using the app
December 21, 2023

Barney is THE best! I needed some assistance with getting my UpPromote Marketplace listing live and Barney was so kind to help me out. He was courteous, efficient, and genuinely made me feel valuable as member. Thanks Barney!

Mia & Jade Luxe Beauty
United States
24 days using the app
Secomapp replied December 22, 2023

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

December 7, 2023

UpPromote has made the whole process of setting up an Affiliate Scheme for our business simple. I can't believe we didn't do it sooner. The customer service is rapid, straight to the point and very helpful (Notable mention to Tommy for being incredibly knowledgeable, professional, friendly and a whizz helping where needed). I would 100% recommend the program and I'm astonished anyone has rated it less than 5 stars.

Zap! Creatives
United Kingdom
21 days using the app
Secomapp replied December 10, 2023

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

March 26, 2024

The support is excellent, and the platform is very straightforward/easy-to-use. I'm delighted so far! :-)

Special thank you to Evans for his help with setting-up our program!

AlternaPets
United States
About 1 hour using the app
April 19, 2024

Easy to set up Stark and Evans are excellent!

Miniaday Designs, LLC.
United States
About 14 hours using the app
November 22, 2023

There are a few improvements needed to make the reporting and comms a little better, but the team at Secomapp are just amazing and super happy to help! I can't say enough about how much effort they put in to help us build the best system possible.

Sensate
United Kingdom
Over 2 years using the app
Secomapp replied November 23, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance to work with you to resolve any issue you've been having. Hope you can check out the in-app chat soon. Cheers!

April 24, 2024

Good customer service They answer so fast

CLOUD Footwear US
Canada
About 18 hours using the app
December 27, 2023

im still setting the app so i can start using it. so far the costume care is amazing, super quick, easy to understand and gives me a solution for every thing i need. hope for great results

מריו'ס מרכז הזומבה בישראל
Israel
About 19 hours using the app
Secomapp replied January 7, 2024

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!

April 14, 2024

Tommy was vey helpful !

Beon Esthetics
United States
9 days using the app
March 7, 2024

Nick with support was super helpful during onboarding. Very easy to set up. Helpful and knowledgeable. Thank you!

Tadpole
United States
43 minutes using the app