Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

November 24, 2019

Awesome and simple to use, can be setup in 10 minutes. I have just set it up and hoping that it will do good!

KiDelight
India
18 days using the app
December 6, 2021

So far so good, but all I've done is the set-up. I love how easy it is to follow the step-by-step guide, and I appreciate the template emails that are already set up, as well as the included suggestions for what to include as my terms and conditions and privacy policy - so simple to make a few small edits and be good to go.

The Mm-hmm Shop
United States
18 days using the app
Secomapp replied December 7, 2021

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com if you need our assistance. We're right here to help!

August 3, 2019

Good app for your Shopify store especially if you want to get some free traffic while starting and just pay for sales

Make Life Smooth
Panama
About 1 year using the app
January 21, 2022

Just learning about this app, but so far the installation has been really simple and super easy to set up

NuttyBuddy
United States
18 days using the app
Secomapp replied January 25, 2022

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com

January 13, 2021

Great Customer service ! Helped me with all my questions and were very professional. would recommend

Top Dogg Clothing
United States
18 days using the app
Secomapp replied January 15, 2021

This is Matthew from Secomapp: Affiliate Marketing team. We are glad that you have had a great experience with our app.
We are about to launch a new layout that is cleaner and fresher, we hope this UI update will improve your experience with the app.
If you have any questions or need help, feel free to contact us via our live chat or email us at support@secomapp.com

April 21, 2021

muuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuito booooooooooooooooooooooooooooooooooooooooooooooooom

Lauralife
Brazil
18 days using the app
May 16, 2022

Love it! Everything works perfectly. Can't wait to have more sales because of this app! Thank you so much

Wild Creations
Netherlands
18 days using the app
Secomapp replied May 16, 2022

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com if you need us.
Cheers!

March 24, 2021

Sembra buona l'ho appena finita di settare. Non ho ancora tutta la panoramica ma la sto esplorando.

HOME SALUS™
Italy
About 1 year using the app
Secomapp replied March 29, 2021

Thank you for the feedback. We would love to know about your difficulty using the app and to have a chance working with you to resolve any issue you've been having. We've just sent you an email. Please reply to it so we could help you out :)

Edited January 27, 2022

I was happy enough with this app when I installed it, it did what I wanted but was very basic, having tried a couple I chose to stick with the other one, there was nothing wrong with this app but the other was just better. The bad experience came after I un-installed, when I was bombarded with e-mails (over 10 within 24hrs) from the developers asking why I had cancelled and what was wrong, when I replied I still continued to get messages still asking what the problem was, I asked them to stop but they carried on.
so in hindsight an ok app but wouldn't trust anyone that thinks that level of spamming is acceptable.

FBCandlelight
United Kingdom
Over 1 year using the app
Secomapp replied January 27, 2022

Hi there. This is Stark from UpPromote team. Thank you for the feedback. We recently had a small bug with the automated email system, which led to the email being triggered multiple time. However, our team managed to fix the issue quickly. We're really sorry for the inconvenience. Please understand that we never mean to do such a thing to our customers. We really hope that you can sympathize with us in this case.
All the best.

Edited September 24, 2021

Great app and love the customer service from Ashley. she was really helpful and kind with my tons of questions. She replied to all of them very patiently and her response was spot on.

Sid Cars
Pakistan
17 days using the app
Secomapp replied September 24, 2021

Thank you so much, it is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We are trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com in case you need a hand.