Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, offering a range of tools to manage affiliate programs. It's praised for boosting sales through effective referral programs and automating sales tracking. The customer support team is highly commended for their prompt and professional service. Merchants value the app's affordability and comprehensive features, making it a top choice for small businesses. Some merchants, however, wish for more features in the Growth plan. The chat service is also recognized for its quick query resolution, available even to free version merchants.

December 2, 2019

Very simple app to use. Step by step instructions was great
will be interesting to see how our install goes and if we increase sales

Mush! Australia
Australia
15 days using the app
Edited September 27, 2020

(Updated my 1 star review below)
I installed this app based on the install count and good reviews. But the experience thus far is not good. I can get it to work with help from the support desk people. (They are excellent)
But honestly it is cumbersome to setup with little if any control over the look and feel.
Nothing is automated. Affiliates can not link to products from their dashboard they must manually cut and paste links to products.
Setting up the rules in counter intuitive for Discount codes, you must go out of the app into Shopify to set it up then back into the app and try understand the translated english.
The media down loads do not work for affiliates. (Now Fixed)
The embed codes generated are not linked to the affiliate. (Fixed)
Sharing to Linkedin the affiliate code is missing. (Fixed)
The Affiliate dashboard can not be edited to make it nice and user friendly. There are no QR codes or easy ways for the affiliate to make friendly url. (Fixed)
It's all manual requiring admin to do each one via Shopify admin redirects then add them to the App. (Testing) So for USD49/mth I feel like it's old software long overdue for a rebuild.
Knowing the country of origin of the developers might explain a little more of why the language is confusing.
Anyway, it works... but I'm not convinced it's actually rated accurately by others.
(Update...At USD$50/mth it should be a polished finished product.
It's not. .
It lacks the fulll MLM features and simplicity available in other apps. But the support team fixes issues fast.)

RED Boardriders ™
New Zealand
About 1 year using the app
Secomapp replied September 17, 2020

Thank you so much for your feedback. My team has reached you immediately to fix any issues you ran into. We appreciate your suggestions to improve our system, we are working hard day by day to make the app more convenient. And thank again for still choosing us and helping us clarify your ideas.

July 31, 2019

cette application est top, franchement je vous la recommande fortement mes amis allez y. en plus elle est gratuite

AZDENT
United Kingdom
15 days using the app
July 9, 2020

I used this app to help promote my store and ir works great! It only took me a few minutes to get it working too!

Drip Sanctum
United States
15 days using the app
November 15, 2022

Amazing app for working with affiliates. Takes 2 minutes to get up and running. Really so amazing for my business

SweetFunnels
United Kingdom
15 days using the app
Secomapp replied November 17, 2022

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

August 28, 2019

Still new at it but I believe it will be very nice

Web-Mall SA
South Africa
15 days using the app
April 24, 2022

The app works really well. It is obvious that they've been around for a while and the app is very polished. However, one of the main reasons I picked this app was the availability of a decent free plan and an affordable first-tier. However, this was deceiving. I was immediately forced to go to "Growth" because the free plan doesn't support paying with store coupons, which is the only way I want to pay. And I will quickly be forced to go to Professional because the Growth plan doesn't support Klaviyo. This was not obvious from the App Store page, so a little sneaky. And now I'm kind of committed, which I guess was the idea from the start.

Espuma y Brocha
Colombia
12 months using the app
Secomapp replied April 25, 2022

Hello there. This is Stark from UpPromote support. Thank you for the feedback. We believe that our advance features could bring much more value to merchants as their businesses expand. We have just tried to contact you via the in-app chat to discuss further. Please check that out :D
Cheers!

January 26, 2020

I've just started to use the app but it looks very promising. I will write another review one I have a chance to see how it works.

Cargo Container Services
United States
15 days using the app
March 30, 2021

The best affiliate marketing in the market right now to be honest and with the best customer service

Casual shoppe
Morocco
15 days using the app
Secomapp replied March 31, 2021

Thanks for sharing your review with us. That just made our day! Your review will definitely motivate us to work harder and improve the app day-by-day. Don’t forget to reach the team at support@secomapp.com anytime you are in need.
Take care!

April 13, 2021

I am using this app to grow my affiliates list. I had a few hiccups with setup, but received great assistance from Ashley. I am nowhere near tech savvy and Ashley was able to get my link up and running with my store. Best customer service hands down.

Pop of Flava
United States
15 days using the app
Secomapp replied April 14, 2021

This is Ashley from Secomapp Support. We are glad that you have had a great experience with our app. Thank you for using and trusting us.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com
All the best!