UpPromote Affiliate Marketing

UpPromote Affiliate Marketing

Reviews (3,837)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in managing and growing affiliate programs. They praise its user-friendly interface for easy setup and integration, along with a comprehensive feature set that includes customizable affiliate portals and detailed tracking. The responsive, 24/7 customer support is also highlighted as a key benefit, making it a valuable tool for affiliate marketing, with both a functional free version and advanced plans available.

March 14, 2024

I have recently begun using this app, and have had several questions in order to ensure my affiliate agreements are correct while setting things up. Gwen was very helpful and gave me a lot of clarity as to the features, and how they may and may not integrate with other apps and my store. So far I am very pleased with the customer service received

nequalsone
New Zealand
9 days using the app
UpPromote replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

January 23, 2024

Tommy is the best customer services rep I have meet he work on getting me set up on my Affiliate account. he's patient and understanding and he will answer all your questions if you have any. I don't know who his boss is but he deserve a raise for his work. You guys have a good employee on your hands. he's great!! Thank you Tommy for your help. He gets 5 stars!

BlacCoded LLC
United States
3 months using the app
October 16, 2024

STOP LOOKING!!! This is the product you are looking for, their product is amazing and their customer service is even better. I started at the free route and upgraded to the paid version. Their customer service is some of the best I have ever experienced with any company or product. I never leave reviews but had to. There has been countless times I have had a question I needed a prompt response to and they've always given prompt responses.

CHALKBOARD CANDLE CO. ®
United States
Over 1 year using the app
April 9, 2024

Tommy is really good at following up with the client so as to ensure that they are never left in the dark. Keep it up

Olaben
Singapore
2 months using the app
November 1, 2023

So far I love the app and thought this was a specific review for my recent bulk payout experience. In regard to that I kept getting an error message because it was my first time so I'd fix what needed to be fixed and it would still give the error so I had to close and exit 3 times to get it to go through with my changes.

Just to add to it I submitted this review and it brought me back to the same page to submit the review. After 5 times I gave up and lo and behold my review is there. If this edit doesn't show up I'm not going to keep clicking this time. I'm tired ;)

Surthrival - Premium Supplements
United States
12 months using the app
UpPromote replied November 5, 2023

Hi there. We're sorry to hear about the issue you got there. We'd love to hear more about it in order to make things right for you. We've sent you a message via the in-app chat channel. We hope you can check it out.

Cheers!

Edited February 4, 2024

I'd like to give a big shoutout to Tommy & Selina from customer service. They provided exceptional assistance and were incredibly helpful— they promptly addressed all my questions. The app is also very user-friendly. I highly recommend it!
Rakel
Partnerships Manager

6 ICE
Canada
12 months using the app
March 5, 2024

Highly responsive customer support team!

We got all our inquiries explained wonderfully. Mr.Tommy was of great help.

Thank you, Mr.Tommy, and the entire UpPromote team, for making our experience exceptional!

Baybee India
India
4 months using the app
UpPromote replied March 17, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

January 3, 2024

This Shopify is easy to use and has helped us manage our affiliate program. We highly recommend.

Go Nutrients
United States
Over 2 years using the app
UpPromote replied January 7, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

January 10, 2024

Very good experience with this app, has all the features you need and the customer support is amazing!

Blendking
Netherlands
Over 1 year using the app
UpPromote replied January 18, 2024

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!

March 14, 2024

Really good support with Gwen. Super helpful and quick to get the solution we needed.

Organic Collagen Australia
Australia
3 months using the app
UpPromote replied March 17, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.