UpPromote Affiliate Marketing

UpPromote Affiliate Marketing

Reviews (3,948)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust affiliate management features, including customizable emails, affiliate registration, and effective sales tracking. The user-friendly interface and simple setup cater to beginners, while the professional design aids in monitoring marketing performance. Customer support is praised for its responsiveness and 24/7 availability with a live chat feature, making it a valuable tool for enhancing affiliate marketing efforts.

December 12, 2023

I recently had the pleasure of working with Tommy from UpPromote's customer service team, and I cannot express enough how impressed I am with his exceptional service. I encountered a payment issue with UpPromote, and Tommy went above and beyond to help me resolve it promptly and efficiently.

Tommy's knowledge of the UpPromote platform was outstanding, and he patiently walked me through the steps to identify and rectify the payment issue. What truly stood out was his dedication to ensuring that I not only understood the solution but also felt confident in navigating any similar challenges in the future.

His professionalism, courtesy, and positive attitude made the entire support experience seamless and enjoyable. Tommy's commitment to customer satisfaction is truly commendable, and UpPromote is fortunate to have such a valuable asset on their customer service team.

In an age where exemplary customer service is often hard to come by, Tommy's commitment to going the extra mile is truly refreshing. I feel compelled to express my gratitude and acknowledge his outstanding efforts in resolving my issue. UpPromote has certainly earned a loyal customer due to the excellent service provided by Tommy.

Thank you, Tommy, for making a potentially stressful situation so much more manageable. Your dedication to customer satisfaction has not gone unnoticed, and I will not hesitate to recommend UpPromote to others based on the positive experience I had with your assistance.

Fade Plate
United States
2 months using the app
UpPromote replied December 25, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

April 10, 2024

Great and Awesome! Customer service chat Tommy was soo helpful and very quick! Best affiliate app on Shopify and I have had several before, Dont hesitate!

All Things Girls Like
United States
About 1 month using the app
March 23, 2024

Great app/program, Tommy was there on support late on a Saturday to assist with my brain freeze.
looking forward to a successful partnership with my two stores!

MrWhitsunday
Australia
7 months using the app
January 10, 2024

Very good experience with this app, has all the features you need and the customer support is amazing!

Blendking
Netherlands
Over 1 year using the app
UpPromote replied January 18, 2024

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!

April 13, 2024

Tommy has been so helpful and quick to help me. 5 stars!

Gentleman's Seoul
Australia
10 months using the app
April 21, 2024

I love this platform. it is very easy to use and customize and the customer service from Tommy has been excellent.

Patient Portal
United States
About 1 month using the app
April 10, 2024

The app performs quite well. I think it would be good to improve some details, but I don't know if it is technically possible. So congratulations to those who created this app and grateful for helping small brands. The service via chat is very good, especially there is a guy named Nick who makes an effort to respond and give clear solutions, his helps make understanding the app simpler.

For All Folks
Mexico
4 months using the app
UpPromote replied May 19, 2024

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

October 31, 2024

Great software!

Solis Rings
Canada
33 minutes using the app
May 22, 2024

Amazing app. I've been using it for years and the customer service is one of the best super fast and responsive

Glow-Tique
United States
5 days using the app
April 15, 2024

Great support, it helps me a lot, thank Evans

Ergofino GmbH
Germany
About 1 year using the app