Reviews (4,772)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

January 17, 2024

I just installed today so had a few questions and Rajat Saini from support immediately jumped in to help me. He set up a screen share and walked me through everything. I haven't tracked any shipments yet but I have to give a shoutout to their support team!

Cushy Footsie
United States
22 days using the app
December 19, 2023

Great work from Priti Just had an extra 7 days for my free trial, many thanks AfterShip...

Xpress Connect
United Kingdom
4 months using the app
Edited September 6, 2024

Their customer support is one of the best we ever had.
Thank you very much for the help Aditya!

Dreamwerks
United States
8 months using the app
February 15, 2024

Saransh assisted me with activating my service. It was swift and smooth. I launch in 2 days so I will be able to review the app in more detail. Stay tuned

The Garden and the Sea
United States
3 months using the app
January 24, 2024

Love it, this helps me a lot, especially the help from them!!

Homey Nature
United Kingdom
3 months using the app
May 8, 2024

Very good app and newbie support for starting off

KITCHUNI
United States
15 days using the app
November 25, 2023

Nitin was very patient, spoke very slowly as my English is not perfect. We were able to solve the problem and he was a great and reliable help.

Lefrani
Switzerland
10 months using the app
November 22, 2023

With AfterShip Tracking app, I save valuable thoughts of my customers' parcels reaching their end where acquisition. My reviews oscillate between surveys and customers' thoughts: All practices preserved are critical, particularly if having guaranteed retention in the wending of words and errors in returns. This has aided intuition and augmented growth progressively.

BLAQUE BARBIEE
United States
4 months using the app
April 23, 2024

The customer service support provided by AfterShip has been top-notch. The team responds within a short span of time and is always eager to help solve any setbacks. Such great customer service has given me the confidence that I've made the right choice while choosing AfterShip as my tracking assistant app.

didadoo
Germany
About 24 hours using the app
December 30, 2023

best support , and there tracking order included in free plan

Tech Y Zone
India
3 months using the app