Reviews (4,733)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking and user-friendly interface, which boost operational efficiency and customer satisfaction. It supports multiple carriers and offers customizable tracking pages to maintain brand consistency. The free plan is particularly appreciated by small businesses. Integration with Shopify and features like analytics help optimize shipping strategies. Customer support is noted for being responsive and effective in resolving issues quickly.

June 30, 2017

Easy to use and an excellent tool for new e-commerce entrepreneurs who are starting their business on Shopify. Couldn't recommend it enough!

Drakecereal
United States
About 2 months using the app
July 18, 2017

Great App and good support. Recommended

Oaks View
New Zealand
About 2 months using the app
September 18, 2018

Does not really work for ePacket EMS, so if you dropship, don't bother. PLUS they are expensive as all hell, $10 for sending out 31 emails? yea right

And finally.. the reason they guys are really getting a 1 star, is that in order to cancel your plan, you have to pass the HARDEST CAPTCHA that you have ever had to do, I failed for about 10 tries.

Too expensive and doesn't work with ePacket. So avoid if either of those things are important to you.

Spirit Magic
Cayman Islands
About 2 months using the app
January 25, 2021

The app is great. I got help from your Rep Pawan Mangla. He is very helpful. The app is user-friendly and lets you set up the back-end of Shopify quickly and efficiently.

Zaras Boutique
Canada
About 2 months using the app
June 17, 2017

I just installed it. Can't wait to use it

Omarelectronics
United States
About 2 months using the app
May 21, 2021

I used this app. Very nice work. I recommend it absolutely. Very easy and fast to use and configure.

Trend Matrix
United States
About 2 months using the app
June 29, 2023

La mia esperienza è stata eccelente, l'assistenza molto reattiva e disponibile. Ho avuto il piacere di parlare con " Shreyasi ".

mylaxy
Italy
About 2 months using the app
Edited December 6, 2021

a must have for any business makes shipping customer care so much easier and as good as this app is it would be nothing without the on point kind and knowledgeable customer service that comes with it..its cazy i dont even know if they are 24 hr but they are always there when i need that so they are 24hrs for me...keep up the good work guys

DnM Toy Box
United States
About 2 months using the app
June 20, 2017

Aftership really helped me on the e-commerce scene! Keeping customers informed about their orders tracking is much easier and friendly with awesome look. The free plan has the essencial features for order tracking and allows to grow according to business needs.

Flipasia
Portugal
About 2 months using the app
July 1, 2021

Love this app, i use on every site i build, really important and really professional, even with the free plan

Asthmapur
France
About 2 months using the app