Reviews (4,695)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface, which significantly enhances customer experience by keeping them updated on their order status. They appreciate the responsive customer support and the seamless Shopify integration that automates tracking updates. The free plan is particularly beneficial for new or small businesses, offering essential tracking features and analytical tools to optimize shipping strategies. Additionally, customization options allow for personalized customer communications, further improving customer interactions and satisfaction.

July 3, 2017

Just downloaded it and still testing it. The shipment order is pretty hard to synchronize with shopify thou.

Agxbo
Singapore
5 months using the app
July 25, 2017

This app keeps me updated on all of my packages in one place. Very up-to-date on shipment statuses as well.

X2z Unlimited
United States
5 months using the app
March 30, 2021

This app is great, it does everything I need it to do. Their customer service is also very helpful. I definitely recommend this app!

Divine Minerals
Canada
4 months using the app
March 25, 2021

I use AfterShip to help with the tracking orders, and works great! I recommend...................!!

Sisbella
United States
4 months using the app
February 19, 2017

I have been using Aftership for a few months and finding it extremely useful to have a single branded page for customers to check on their delivery status.

The Rug Sale
Australia
4 months using the app
July 1, 2021

Very simple and useful application, I have been using it for some time now and I am not disappointed, I recommend it!

slimbi
France
4 days using the app
April 28, 2017

Great customer service. Very attentive!

Seven Miles Away
United States
4 months using the app
June 5, 2017

Awesome app, does work like a charm, would recommend this any day to anyone

Prestige Blink
Nigeria
4 months using the app
October 31, 2017

So far it has been tracking my tracking numbers and I like the customizable page that looks legit enough. For a free app, nothing to complain about so far.

Exilus Collective
Finland
4 months using the app
February 19, 2018

I started trying Aftership after a friend recommended that I try them out! So far I have had nothing but a good experience with them!

Manly Mens Outlet
Australia
4 months using the app