Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

February 17, 2014

It's great to offer order tracking on our web site. I use Premium with customized notification emails but I really miss that I couldn't give it a test ride before going live.

Tiffanylamp99
United States
10 months using the app
November 18, 2016

Must have for any store online.
Thank you so much!

perfumes.com.ph

Perfumesphilippines
Philippines
16 days using the app
June 17, 2020

I would really like it if customer name or shopify order number were to be displayed on the tracking page. Also the ability to sort by date order would be helpful too. So far I am really liking the integration with Klaviyo.

Ziggy Belle
Australia
10 months using the app
October 3, 2021

Fast and responsive customer service. Very helpful. They helped me resolve my issue in a matter of minutes and answer my other questions as well.

Backyard-Comforts
United States
16 days using the app
September 22, 2020

Good app! all is automate no new to handle yourself. Hope the SAV is proactive too. I recommande Thanks

Mike & Ross
Belgium
10 months using the app
August 12, 2017

Amazing - one of the few apps you need to use in your Shopify store!

Girl In A Vegan World
Norway
16 days using the app
September 19, 2017

It could only get Parcel Force shipping information, no DPD, DPD does not work. Also there is no real time online chat support, which is pretty bad at this day and age!

Boxfromuksupermarket
United Kingdom
About 1 year using the app
October 6, 2016

Was looking for a service like this!

Survivor Nomad
United States
15 days using the app
December 29, 2021

Support is top notch & my customers love being informed of where their package is without having to look anything up.

Premium Body Armor
United States
15 days using the app
December 2, 2021

I've been amazed by this so-fast customer service. Always kind to help so as to provide app users with handful and time-saving tips!

Chochette
France
15 days using the app