Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

Edited February 25, 2021

I'm just starting to use the app, but it all looks very nice. And I just received a very helpfull costumer support. Thank you very much. All by all, its a great start with this app.
It will certainly help grow my buisiness in a great way. Arjen

Gorgeousnailsshop
Malta
15 days using the app
April 20, 2017

Best application for your orders!

White Onion
Thailand
15 days using the app
March 10, 2022

Amazing App! Responsive support! I would definitely recommend this app to anyone who wants to apply order tracking to their website!

Essentials
Greece
15 days using the app
June 26, 2017

This is a great app helps out a lot!

Info Dachshund
United States
15 days using the app
August 3, 2021

It is really easy to set up and start using it. It has really good features and live chat. Varun did great to help me remove the branding on the tracking page. Will continue using AfterShip. :)

FirstART
United States
15 days using the app
May 4, 2021

great support team, easy interface, the app is pretty user friendly. satisfied with free account, which i can use while im generating sales

Inception Wear
United States
15 days using the app
July 5, 2014

Great App, creates an autopilot atmosphere. :)

hizbizniz
United Kingdom
15 days using the app
July 7, 2014

This app works wonders! We can customize the different notifications to our brand using their premium service. It automatically knows when we have new orders and imports them every 3 or so hours. After that, emails are sent out to our customers about their order and the status of it. We also like how it has 1 place to track packages through multiple carriers, which makes it easy for international and UPS Mail Innovations packages. There is no need to go to multiple websites to track a shipment. There could be improvement on the time for the order importer, maybe 1 hour instead of 3 hours. It would also be nice to have the tracking button/widget follow the responsiveness of our website. The url that Aftership supplies us could have room for us to style it according to our brand colors/theme. Other than those few minor things, this app is great.

80sTees.com, Inc.
United States
15 days using the app
April 2, 2017

Very helpful app, does exactly what it suggests.

Covera Co
United States
15 days using the app
January 24, 2017

seems every shopify based e-commerce needs!

Ecoce
Indonesia
9 months using the app