Reviews (4,732)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking and user-friendly interface, which boost operational efficiency and customer satisfaction. It supports multiple carriers and offers customizable tracking pages to maintain brand consistency. The free plan is particularly appreciated by small businesses. Integration with Shopify and features like analytics help optimize shipping strategies. Customer support is noted for being responsive and effective in resolving issues quickly.

March 16, 2017

This is a must have app for your store! Easy to use for a noob in e-commerce just like me.

Home And Road Security
Philippines
24 days using the app
April 12, 2017

Aftership has provided an good service to tracking my shipments. This app adds a good value to my store.

Spaceshopping
Morocco
24 days using the app
September 27, 2021

o aplicativo em sim ainda não utilizei mas gostei bastante do que ele oferece, sendo assim acabei de instalar

uaistock
Brazil
24 days using the app
May 3, 2017

Great app, just what a i need. Good interface. Easy to use and efficient.

Shopmonoscope Com
Peru
24 days using the app
April 11, 2017

I like it. A few suggestions:

1. Allow sorting by column on the tracking page. That's the only page I use and all the orders are mixed up with no way to sort.
2. Either eliminate the origin and destination columns that say only USA or make them useful by putting in City and State (tracking page).
3. I haven't been able to get the code for adding an order tracking page to my site working. That would be useful.

Turnagain Parts
United States
Almost 2 years using the app
February 20, 2017

Love this app, it automatically emails my customers and informs them of delivery information, it saves me about 4 hours a week in processing tracking emails

Movie Fans Shope
Australia
24 days using the app
February 26, 2017

App is easy to set up. Recommended. Www.affectionjewelry.com

Affection Jewelry
United States
23 days using the app
June 17, 2021

Asked for assistance with my store, received help immediately. Thank you Aftership for aiding me in my stores success!

Enter The Yack
United States
About 1 year using the app
AfterShip replied June 17, 2021

Thank you for your review. It is our constant endeavor to delight our users.

Your feedback has been noted. We would ensure that you experience the best customer support.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com

Regards,
Rupam
Team AfterShip

April 22, 2017

Good app but lower price is better

Irishceltic
Vietnam
23 days using the app
March 14, 2017

nice it help my clients feel confortable for the purshase

Fashionscomstore
Spain
23 days using the app