Reviews (4,786)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
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Great app, just what a i need. Good interface. Easy to use and efficient.
I like it. A few suggestions:
1. Allow sorting by column on the tracking page. That's the only page I use and all the orders are mixed up with no way to sort.
2. Either eliminate the origin and destination columns that say only USA or make them useful by putting in City and State (tracking page).
3. I haven't been able to get the code for adding an order tracking page to my site working. That would be useful.
Es ist eine App mit einem großartigem Support! Die App ist sehr gut und einfach aufgebaut. Empfehle sie jedem Anfänger.
Love this app, it automatically emails my customers and informs them of delivery information, it saves me about 4 hours a week in processing tracking emails
App is easy to set up. Recommended. Www.affectionjewelry.com
Asked for assistance with my store, received help immediately. Thank you Aftership for aiding me in my stores success!
Thank you for your review. It is our constant endeavor to delight our users.
Your feedback has been noted. We would ensure that you experience the best customer support.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com
Regards,
Rupam
Team AfterShip
Be careful of unexpected charges even though you may have un installed the app 2 months earlier
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
Also, regarding the charges, if you exceed the quota or you use SMS then you need to pay extra in the next billing.
We highly value your business and have sent you an email with additional details. We look forward to your response so that we can further improve your experience with us.
For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.
Best regards,
Team AfterShip
Highly recommend the app aftership
Easy to use app that can help make your store appear more creditable. I recommend any new shopify users to download this app.
Good app but lower price is better