Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

January 24, 2017

seems every shopify based e-commerce needs!

Ecoce
Indonesia
9 months using the app
January 31, 2022

I'm a new store and recently downloaded it. I'm not sure yet what it can do? Ask me in two weeks or so. I hope to have more information about this particular app by then. At least that's my hope.

Kew-In Organix
United States
9 months using the app
AfterShip & Automizely replied January 31, 2022

We are glad to know that you have downloaded our app recently.

Please explore the app and we are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com.

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team AfterShip

September 3, 2015

Loved it - makes shipping updates incredibly simple!

Aseedstore
India
15 days using the app
April 12, 2021

amazing app, very easy and quick to fix. customer service was perfect.
I recommend it, converts you so much

Docharger
France
15 days using the app
May 19, 2021

We used this AfterShip now and it is awesome! Really helps us save time and keep customers up to date so they don't complain to PayPal and get chargebacks. The service is great they helped on chat a bunch of times for me to learn the systems and solved an important item quickly.

Officially Trending
United States
15 days using the app
February 11, 2023

Excellent support Aseem was professional and helped me with a lot of things that made my job easier.

theciaga
Serbia
15 days using the app
June 28, 2014

Perfect app. Reduces our workload and helps us focus on core tasks!

Sarangi
India
15 days using the app
October 30, 2021

I started using the app several weeks ago using the free plan. So far i'm very happy with it and the support team was spot on.

Pink & Blue Baby Shop
Philippines
15 days using the app
July 16, 2020

Manual sync is not working!!!! Please revisit your app immediately. this function is critical when setting up and testing.

1901 BDF
Hong Kong SAR
12 months using the app
December 10, 2020

The support was courteous and answered my questions. They also gave me advice me to solve the problem.

WAGYUMAN
United States
14 days using the app