Reviews (4,786)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

May 19, 2017

Great app! Would be 5 stars if translation was possible :)

Headsets Sons
Belgium
About 1 year using the app
March 25, 2017

So far so good! Very convenient way of letting your customers track their packages. They have a great selection of carriers and super convenient site. Definitely recommend!

Table Blanket
United States
24 days using the app
Edited March 15, 2018

It would be instrumental to businesses if it worked every time

Butteeni
Australia
Almost 2 years using the app
January 11, 2022

Just onboarding with Aftership. The customer service was friendly and really easy to work with. Thank you Ankush

Wheelchairs Oasis
United States
About 1 year using the app
AfterShip replied January 11, 2022

Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support.

We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com.

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team AfterShip

Edited May 10, 2022

Très bon professionnalisme, a su répondre exactement à ce que j'avais comme problème je suis satisfait thank you very much.

Easilysit
France
24 days using the app
October 26, 2015

Aftership an easily app for Shopify. Works flawlessly.

Erpabisiklet
Türkiye
24 days using the app
December 14, 2023

great all sorted, friendly and knowledgable support from Nitin.

Petworld
South Africa
23 days using the app
March 16, 2017

This is a must have app for your store! Easy to use for a noob in e-commerce just like me.

Home And Road Security
Philippines
24 days using the app
April 12, 2017

Aftership has provided an good service to tracking my shipments. This app adds a good value to my store.

Spaceshopping
Morocco
24 days using the app
September 27, 2021

o aplicativo em sim ainda não utilizei mas gostei bastante do que ele oferece, sendo assim acabei de instalar

uaistock
Brazil
24 days using the app