Reviews (4,762)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

January 17, 2018

Super expensive and not really usefull

Gamzily
Bulgaria
3 months using the app
March 4, 2017

Great app, easy to set up and easy to use. Couldn't do without it

Tenh
United States
4 days using the app
April 14, 2020

Good app, help with tracking.
Works good and available free plan with only leaving a review like this.

Treted
Spain
3 months using the app
July 1, 2017

Highly recommended Service great app

Giftcardsru
United Kingdom
4 days using the app
Edited April 1, 2023

Debashish is amazing he has helped a lot during my onboarding! I warmly thank him for his advice, support, and setup

SilverFjord
Switzerland
4 days using the app
February 27, 2021

Still learning the app which is the only reason I haven't yet given 5 stars. Client support is fantastic

MyMillie
Spain
2 months using the app
AfterShip replied February 28, 2021

We are glad to know that you liked our services.

Please go ahead and explore the app to your leisure. We are just a click away to make your experience like never before. Awaiting for awesome suggestions and recommendations.

Regards,
Nitish Kumar

April 23, 2019

I like this app alot. It helps reduce customer tracking inquiries. However the only flaw is that it still shows chinese lettering. I sent an email to customer support but never heard back. Hopefully I can figure out how to do it.

Zera Jewels
United States
2 months using the app
July 31, 2021

I love the customer service, responded really quickly and were super helpful. I just moved my shop to Shopify and so far everything works quite smoothly

Fake Plastic Love
Hong Kong SAR
4 days using the app
June 1, 2023

great expereince answering questions. ITs a tough job learning a new platform and they are standing by to help.

DRIPPY
United States
4 days using the app
January 13, 2022

So far, the app is working great. I have no complaints and customer support is very fast and attentive.

101picks
Singapore
2 months using the app
AfterShip replied January 13, 2022

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Riyaz
AfterShip team