Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

Edited June 5, 2020

Experiencia perfecta de usuario en todo momento, ágil y practica. 100% recomendable a todos los usuarios.

mqrket
Spain
2 days using the app
November 21, 2023

Amazing response and feedback. The help was extraordinary .

Flow 7Usa
United States
2 days using the app
September 9, 2023

I have loved using this app so far. I really like how you can create a branded tracking page which really helps customers trust in your store. There are also a ton of other features I look forward to digging into.

MightyGenerators
United States
2 days using the app
Edited January 5, 2022

hello, I am a fan of this app! Very easy to learn, very intuitive, so many possibilities !!! and an after-sales service perfect !!!! Thank you

Muslim case
France
2 days using the app
Edited April 26, 2021

Just perfect, good sav, amazing app, Je suis français et je vous recommande a 10000% cette app qui rajoutera de la valeur a votre site.

Calt
France
2 days using the app
January 4, 2024

Exceptional support from Rajat! The AfterShip Order Tracking app for Shopify has elevated our tracking experience with its efficiency and ease of use. A must-have for seamless order management. Five stars!!

Adorehome
Romania
2 days using the app
April 27, 2023

Aftership is working well for us. This will be a game changer for our customers and reduce our customer service calls significantly

Earthaus Plaster
United States
2 days using the app
April 19, 2024

Quick and prompt!

Trends Bolt
United Kingdom
1 day using the app
June 4, 2020

Wow! The concept is amazing I really love it. But then when you need help you get a support team which is probably from India who doesn't help and just send you to the FAQ page. Needed help for the past 5 days and got nothing from them except some BS. DON'T INSTAL THIS APP!

Woonliving
Netherlands
2 days using the app
February 14, 2022

Thank you for the dedicated team that's putting in all the hard work you do. You guys are a great help

Two Mom's Candle & Co
Canada
2 days using the app