Reviews (4,788)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.
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So far so good with an hour looking through the options and customising for a basic store setup
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand ...
Set up extended free trial in a couple of minutes
awesome service thank you for all the help in fixing all the errors I needed. I appreciate it. Quick and easy
L'application semble facile d'utilisation. On y est très bien guider. la satisfaction sera au rendez-vous.
AfterShip was recommended to us by another online retailer. Everything is working great so far! Great recommendation.
Ankush quickly helped me with figuring out how to use parts of AfterShip. Looking forward to using this with my shop!
So far, the app has been great! We just joined, but support's responses are very helpful and the set-up has been very intuitive.
I like the status shipping details of each order, especially when shipping deadlines are involved, I can click on an order and get the necessary details on where a package is at.
Support team is so bad. Most of the time they will forget to reply on their live chat system. You will ask a question and they'll say 'Let me check' and then leave you on read for hours. The support team is not trained at all for technical issues or questions. Really bad value for money.
We’re sorry to know that you are not happy with the customer service support and the app.
Your feedback has been registered. You are our valued user, and we are committed to ...
Ankit was amazing!
He helped a lot and everything works fine now! :)
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