I have used this app till I was locked out and told to pay 15.99 to use it. One, it was more expensive than other ones on the markets and it was offered for free to start with. I'm ok for a developer to charge but this hijack is way too high. If it was priced from day one at this price, my decision would have been different.
Just removed the app and gave price reason update: Locked out of basic functions as you know. As I said, a developer can price his or her products, you have to make money. No doubt! If given your price bracket from day one, I won't be choosing it and that does not mean other people will not be choosing it. Good luck in your endeavours. Update:
hi developer, you have made a valid point, but a price comparison is also a form of customer feedback, maybe not 1star but it is for competitor analysis and should be taken on board.
From free to 15.99 is a jump and yes, feel free to price your value. But you should also expect customer on the lower scale, who came to you based on your pricing and features to look for other providers who fall into the bracket they can afford. As I said, it does not have to be free so appreciate the fact that you have to price it up.
we started sending communications for our new pricing at the beginning of November. With both in-app and email notifications, to be sure it wouldn't be a surprise. It wasn't a surprise for hundreds of customers that are choosing our paid plans.
Also, we decided to avoid any kind of feature lock to every price change created before Jan 3rd, even for those scheduled after Jan 3rd.
No one "locked" you anything you used freely, no one is forcing you to use our app. I would never allow myself to come to your shop and tell you the prices are too high and leave you a negative review. I wouldn't just buy anything.
Have a nice day!
UPDATE: I totally respect your opinion 100%. Honestly, this just seemed too much (in my opinion) for a 1-star review only for the price reason, given the fact that a review like this one will have a negative impact on our business.
I would accept any kind of negative feedback (and I gladly did, in the past) if it can help me improve my customers and my business. I would leave a negative review on your products if something goes wrong, but not if the price is too high. Because this would mean that I am not understanding a business. And I am sure you understand what's behind a business because you run one. Cheers!
Nothing But Beauty Hair & More!
I've been using the app for a while and fell in love with it. It actually made adding discounts to your inventory easy-when you have hundreds of items doing it manually would take hours. Here's why I didn't give it 5 stars. The last time I used the app and requested the prices be changed back to the original prices, a lot of my products remained the same, took me hours to change the prices back, now I'm afraid to use it.