Reviews (54)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for enhancing sales and customer engagement through upsells, custom pop-ups, and email capture. It's valued for its ease of use, drag-and-drop customization, and integration with services like MailChimp. The app supports various functions like exit intent pop-ups and seasonal promotions. Many praise the exceptional customer support for quick and helpful responses, making it a reliable tool for streamlining business operations.
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This App is very helpful in helping to increase sales by upselling. I will highly recommend this app for any serious store owner.
Occasionally the pop-up would display as expected. Recently launched another campaign and it seems the app isn't reliable. Uninstalling unfortunately
Thank you for the review. We’re sorry to hear you didn’t have a great experience with Aiva.
If you reach out to our live chat we’ll be happy to have someone on our support team make sure the settings on your campaign are set up to display properly!
User friendly. Allows me to create pop-ups to meet almost every need. Lots of features with the free version. I would absolutely recommend it.
I used this app for pop up alerts for customers to check off on. There are many features to make it conducive to your needs. Tons of options to create what you need for pop ups.
Tried using it for several weeks. The MAJOR issue is that the pop up windows are malfunctioning: They often do not close upon clicking the "X" button to close it. This is not something only we noticed internally, but customers contacted us to report the issue. Our web sales plummeted during the time it was up.
I use Aiva to show click-based video content on my website. I'm very picky about my branding and avoid using "pop-up" tools, but their design platform is amazing! Definitely recommended :)
They either don't have a customer service team or they don't care enough to reply. Have been trying to contact them for past 48 hours. No reply. It's an urgent matter so emailed them. No reply. No chat reply. I'm forced to delete it now. PRO user treated like useless.
Great design tool, but ultimately, my popup was glitchy and didn't work properly. Ill try again in a few weeks
Awesome app so far and customer service is on point! Even did the work for me! thank you Steven!!! I would definitely recommend it!
Very easy to set up . I used the app to announce an opening discount. Worked perfectly fine for us. We will certainly use it again. Winfried
www.blanda-beauty.com