Reviews (54)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for enhancing sales and customer engagement through upsells, custom pop-ups, and email capture. It's valued for its ease of use, drag-and-drop customization, and integration with services like MailChimp. The app supports various functions like exit intent pop-ups and seasonal promotions. Many praise the exceptional customer support for quick and helpful responses, making it a reliable tool for streamlining business operations.

March 19, 2022

This App is very helpful in helping to increase sales by upselling. I will highly recommend this app for any serious store owner.

Chilazexpress Ltd
United Kingdom
Over 1 year using the app
Edited December 21, 2019

Occasionally the pop-up would display as expected. Recently launched another campaign and it seems the app isn't reliable. Uninstalling unfortunately

Ultimate Team Gear
United States
12 months using the app
Bevy Commerce replied December 21, 2019

Thank you for the review. We’re sorry to hear you didn’t have a great experience with Aiva.

If you reach out to our live chat we’ll be happy to have someone on our support team make sure the settings on your campaign are set up to display properly!

Edited January 17, 2020

User friendly. Allows me to create pop-ups to meet almost every need. Lots of features with the free version. I would absolutely recommend it.

PillowGrace
United States
10 months using the app
Edited January 8, 2020

I used this app for pop up alerts for customers to check off on. There are many features to make it conducive to your needs. Tons of options to create what you need for pop ups.

Southern Gents
United States
5 months using the app
Edited August 1, 2019

Tried using it for several weeks. The MAJOR issue is that the pop up windows are malfunctioning: They often do not close upon clicking the "X" button to close it. This is not something only we noticed internally, but customers contacted us to report the issue. Our web sales plummeted during the time it was up.

Manufaktur Waldhoff
Hong Kong SAR
4 months using the app
November 24, 2018

I use Aiva to show click-based video content on my website. I'm very picky about my branding and avoid using "pop-up" tools, but their design platform is amazing! Definitely recommended :)

Wolf and Grizzly
Canada
2 months using the app
May 28, 2021

They either don't have a customer service team or they don't care enough to reply. Have been trying to contact them for past 48 hours. No reply. It's an urgent matter so emailed them. No reply. No chat reply. I'm forced to delete it now. PRO user treated like useless.

Omorfee
United States
2 months using the app
March 5, 2018

Great design tool, but ultimately, my popup was glitchy and didn't work properly. Ill try again in a few weeks

Sandra Macdougall Art
Canada
About 1 month using the app
December 21, 2018

Awesome app so far and customer service is on point! Even did the work for me! thank you Steven!!! I would definitely recommend it!

Surpiqure
France
24 days using the app
November 19, 2018

Very easy to set up . I used the app to announce an opening discount. Worked perfectly fine for us. We will certainly use it again. Winfried
www.blanda-beauty.com

Blanda Beauty
Germany
11 days using the app