Reviews (209)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive marketing tools, notably increasing email sign-ups and enhancing customer engagement with customizable pop-ups. It features email capture, countdown timers, and exit-intent surveys, offering both pre-designed templates and custom design options. The app integrates smoothly with platforms like MailChimp and is noted for its user-friendly interface and reliability. Merchants also commend the responsive customer support, particularly praising team members like Abul Hasib and Steven. The availability of a feature-rich free version makes it a favored choice for businesses aiming to boost their online marketing and customer interactions.

February 28, 2019

Best app for capture emails.Best app for capture emails.Best app for capture emails.Best app for capture emails.Best app for capture emails.Best app for capture emails.

Krull Store
Brazil
9 days using the app
November 24, 2018

I just started with this app, but it seem pretty easy to set up. We'll see how it works! I like that it didn't take but just a few minutes to install.

Chantilly Way
United States
9 days using the app
Edited October 28, 2018

I installed this pop up app because it says customizable and free. Hope it works but so far good. very detailed yet really user firendly. Will update here if I keep using it.

SUN FREAKS
United States
9 days using the app
January 20, 2020

Aiva seems to be the app for me, budget constraints are why i haven't bought the app. will update the review once i have tried pro for a month.

stashfairy
South Africa
6 months using the app
December 6, 2018

I used this app to help gather email address and alert customers to special offers. LOVE it! And the help has been very good.

EMVI Chocolate
United States
9 days using the app
January 17, 2019

I was using a paid app for a newsletter pop-up prior to Aiva - it was clunky and I spent significant time getting the look and feel of it to a reasonable standard as it did not have a drag and drop builder - the result was still a couple of % points off perfect which is not good enough for retail. I have now deleted that app as I have found Aiva to be an incredibly well made product with every possible functionality I could wish for incorporated. Support is also great and responsive.

Niccolò P.
United Kingdom
9 days using the app
Edited December 4, 2018

I just started using the app and so far I'm really enjoying it. Builder was a tad difficult to learn in the beginning, but it just takes some getting used to.

J. David - Everything Apparel
United States
8 days using the app
November 14, 2018

Awesome app, very easy to customize your design once you've gotten used to it. But what really blows it out of the water is the incomparable support that you get - knowledgeable, immediate and friendly.

paulanikki
Jamaica
7 days using the app
May 14, 2019

A good and simple app to create pop-ups and boost your sales. Great choice as a free app. Some features are in beta testing.

NANIfam
Lithuania
4 months using the app
Edited February 20, 2020

I've been using Aiva pop-ups on my website for offer communication with customers for a couple of months. Love the flexibility and ease of use of this app . Would love to see you guys come up with specific use case pop-ups.

LoomAffair
India
4 months using the app