Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable templates, and unique pop-up creation capabilities. It's praised for effectively increasing email sign-ups, enhancing customer interaction, and driving store traffic. The integration with software like MailChimp and its analytics feature are highly valued. The free version offers extensive functionality, and the customer support is commended for its responsiveness and efficiency.

Edited October 17, 2018

So far this app is great, customer service is helpful and friendly, and I'm looking forward to learning how to fully utilize Aiva.

Watson and Co
United States
6 days using the app
August 11, 2019

customer support is very bad, thay take more than 5 days to solve one issue with cooldown timer and doesn't solved yet

RokiStore
Saudi Arabia
5 months using the app
July 9, 2019

IT looks really nice but i think its too much for me, i got feed up of too much content and i cant handle it :(, i had to delete the app. maybe in a few months i start using it again if i dont find something less dense.

Varifetish Store
Canada
5 months using the app
Edited March 19, 2019

The app looks really cool, you have to learn a bit how it works but that seems is complete. I'll update with a better feedback but it look good!

Fittupper
Spain
3 months using the app
Bevy Commerce replied March 18, 2019

Thanks for reaching out with your concerns - really sorry to hear this. We've responded to your request first thing Monday morning, as the tech team needed to be consulted to confirm your pop up was working as needed. As a free app, we do not have 24/7 support staff, but try our best to resolve all issues in a timely manner. If you need any continued support, please feel free to get in touch 🙂

Edited November 27, 2018

Awaresom apps and good respond. Have tried on web and the design is excellent. And hope we can apply to our multiple stores

STW Watches
Hong Kong SAR
5 days using the app
Edited August 1, 2019

Tried using it for several weeks. The MAJOR issue is that the pop up windows are malfunctioning: They often do not close upon clicking the "X" button to close it. This is not something only we noticed internally, but customers contacted us to report the issue. Our web sales plummeted during the time it was up.

Manufaktur Waldhoff
Hong Kong SAR
4 months using the app
March 17, 2019

easy to use, good analytics tools , nice to create a simple campaign like a pop up to engage users to register to your shop

Bioté shop
France
2 months using the app
April 15, 2019

This is the only real popup solution for shopify. Absolute MUST. Excellent, responsive, working as expected. Simply great.

Waterdrop s.r.o.
Czechia
3 days using the app
May 28, 2021

They either don't have a customer service team or they don't care enough to reply. Have been trying to contact them for past 48 hours. No reply. It's an urgent matter so emailed them. No reply. No chat reply. I'm forced to delete it now. PRO user treated like useless.

Omorfee
United States
2 months using the app
December 7, 2018

great app to create your pop up notifications or other overlays, way more than i expected for a free app too, i would definitely recommend

korestorebarbados
Barbados
3 days using the app