Reviews (209)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its comprehensive marketing tools, notably increasing email sign-ups and enhancing customer engagement with customizable pop-ups. It features email capture, countdown timers, and exit-intent surveys, offering both pre-designed templates and custom design options. The app integrates smoothly with platforms like MailChimp and is noted for its user-friendly interface and reliability. Merchants also commend the responsive customer support, particularly praising team members like Abul Hasib and Steven. The availability of a feature-rich free version makes it a favored choice for businesses aiming to boost their online marketing and customer interactions.
Refine
-
By rating
I like the app so far, the set up is very easy, you can quickly start a campaign also! will update the review after a month!
IT IS OK, NOT VERY EASY TO USE. A LOT OF FEATURES NOT FUNCTIONING PROPERLY. NEED IMPROVEMENT. BETTER THAN NOTHING
Thanks for your feedback! We're sad to see that you didn't have a great experience with Aiva. Our team is always happy to help over live chat or you can book a demo here: http://calendly.com/aiva/
So far this app is great, customer service is helpful and friendly, and I'm looking forward to learning how to fully utilize Aiva.
customer support is very bad, thay take more than 5 days to solve one issue with cooldown timer and doesn't solved yet
IT looks really nice but i think its too much for me, i got feed up of too much content and i cant handle it :(, i had to delete the app. maybe in a few months i start using it again if i dont find something less dense.
The app looks really cool, you have to learn a bit how it works but that seems is complete. I'll update with a better feedback but it look good!
Thanks for reaching out with your concerns - really sorry to hear this. We've responded to your request first thing Monday morning, as the tech team needed to be consulted to confirm your pop up was working as needed. As a free app, we do not have 24/7 support staff, but try our best to resolve all issues in a timely manner. If you need any continued support, please feel free to get in touch 🙂
Awaresom apps and good respond. Have tried on web and the design is excellent. And hope we can apply to our multiple stores
Tried using it for several weeks. The MAJOR issue is that the pop up windows are malfunctioning: They often do not close upon clicking the "X" button to close it. This is not something only we noticed internally, but customers contacted us to report the issue. Our web sales plummeted during the time it was up.
easy to use, good analytics tools , nice to create a simple campaign like a pop up to engage users to register to your shop
This is the only real popup solution for shopify. Absolute MUST. Excellent, responsive, working as expected. Simply great.