Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable templates, and unique pop-up creation capabilities. It's praised for effectively increasing email sign-ups, enhancing customer interaction, and driving store traffic. The integration with software like MailChimp and its analytics feature are highly valued. The free version offers extensive functionality, and the customer support is commended for its responsiveness and efficiency.

March 26, 2019

Very good app, i will strong recomend. Does the job that it proposes and create beautiull pop ups, go for that!

vendasnotadez
Brazil
About 1 hour using the app
March 21, 2019

I wanted to create a simple pop up entry offer on my website and this app was so easy and quick to use! Had it done in about 10 minutes. Highly recommend.

Frankie St.
Australia
43 minutes using the app
February 5, 2019

FANTASTIC GREAT APP WORKS GREATLY WOULD RECOMMEND T OTHER USERS PLEASE USE AND IT WILL HELP IN A GREAT WAY

OZZIE BRAND ELECTRONICS
United Kingdom
41 minutes using the app
May 17, 2019

Installed the app, started creating, first looking at an empty screen.....finally OOPS, this is only working on Google Chrome. Pity

ekoko-handmade
Vietnam
About 1 hour using the app
Bevy Commerce replied May 17, 2019

Hi,

Thanks for your candid feedback. We packed a lot of cutting-edge features into the Aiva builder and Chrome delivers the optimal campaign creation experience. All pop-ups display perfectly across all browsers and devices. We hope to release cross-browser for the builder compatibility very soon.

Thank you,
Aiva Team

May 13, 2019

It could potentially be a really good app but there seems to be bugs that cause major problems and without the ability to switch the app off until the problems can be resolved we sadly had to uninstall (still waiting for Aiva to sort this so might have to use a different app)

flirties
United Kingdom
39 minutes using the app
Bevy Commerce replied May 13, 2019

Oh no, we apologize for your experience.

You can deactivate the campaign directly from your dashboard.

We’d be happy to help with the button problem you were previously facing, but would need you to reinstall the app so we can diagnose the issue.

Thank you for your patience!

April 4, 2019

The app is easy to use but misleading. It says it's free everywhere until you want to publish the pop-up. I spent half an hour editing and then when I decide to publish it, it says the cost is $19/monthly. It is a costly app and not worth it for the $19. I decided to take the free option since the price doesn't fit our budget and I have to have their logo on my pop-up. You should let your users know that you will be charging $19 before they start working on their pop-up

Casa Isota
United States
39 minutes using the app
Bevy Commerce replied April 4, 2019

Thank you for the feedback! As we're working hard to build the most powerful app on the market for free, we have included in the Shopify description that a small logo will be included on your campaign. While other pop up apps limit your number of views, functionality and have branding; we feel that having unlimited views with branding would be a generous free offer. We would appreciate the opportunity to make this work for your store, please reach out to our chat for help!

Edited December 17, 2019

Does not work! Looked very pleasing and easy to navigate but did not show on website. The app itself also popped a message saying only supports Chrome.

Learn at Dream Artsy
United Kingdom
21 minutes using the app
Bevy Commerce replied December 17, 2019

We're sorry to hear you didn't have a great experience with Aiva.

Were you able to reach out to our live support chat? We'll be glad to have someone on our support team help make sure the settings on your campaign are set up to show properly!

While basic customization is available for all browsers, we have packed a lot of cutting-edge features into the Aiva builder and Chrome delivers the optimal advanced customization experience. However, all pop-ups display perfectly to website visitors across all browsers and devices. :)

Thanks,
Aiva Support Team