Reviews (209)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its comprehensive marketing tools, notably increasing email sign-ups and enhancing customer engagement with customizable pop-ups. It features email capture, countdown timers, and exit-intent surveys, offering both pre-designed templates and custom design options. The app integrates smoothly with platforms like MailChimp and is noted for its user-friendly interface and reliability. Merchants also commend the responsive customer support, particularly praising team members like Abul Hasib and Steven. The availability of a feature-rich free version makes it a favored choice for businesses aiming to boost their online marketing and customer interactions.
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This was a super easy and customizable pop up app - the live support chat was really quick and helpful and friendly, to the point that I suggested an addition to the interface just to clarify the image upload limit, and they had added it before I was done building my pop up. I'm very impressed.
Awesome! Like it.
Easy to design and control! Especially like the trigger feature, which gives you almost 100% control of designing.
One more, it's FREE.
Very good app, i will strong recomend. Does the job that it proposes and create beautiull pop ups, go for that!
Installed the app, started creating, first looking at an empty screen.....finally OOPS, this is only working on Google Chrome. Pity
Hi,
Thanks for your candid feedback. We packed a lot of cutting-edge features into the Aiva builder and Chrome delivers the optimal campaign creation experience. All pop-ups display perfectly across all browsers and devices. We hope to release cross-browser for the builder compatibility very soon.
Thank you,
Aiva Team
I wanted to create a simple pop up entry offer on my website and this app was so easy and quick to use! Had it done in about 10 minutes. Highly recommend.
FANTASTIC GREAT APP WORKS GREATLY WOULD RECOMMEND T OTHER USERS PLEASE USE AND IT WILL HELP IN A GREAT WAY
The app is easy to use but misleading. It says it's free everywhere until you want to publish the pop-up. I spent half an hour editing and then when I decide to publish it, it says the cost is $19/monthly. It is a costly app and not worth it for the $19. I decided to take the free option since the price doesn't fit our budget and I have to have their logo on my pop-up. You should let your users know that you will be charging $19 before they start working on their pop-up
Thank you for the feedback! As we're working hard to build the most powerful app on the market for free, we have included in the Shopify description that a small logo will be included on your campaign. While other pop up apps limit your number of views, functionality and have branding; we feel that having unlimited views with branding would be a generous free offer. We would appreciate the opportunity to make this work for your store, please reach out to our chat for help!
It could potentially be a really good app but there seems to be bugs that cause major problems and without the ability to switch the app off until the problems can be resolved we sadly had to uninstall (still waiting for Aiva to sort this so might have to use a different app)
Oh no, we apologize for your experience.
You can deactivate the campaign directly from your dashboard.
We’d be happy to help with the button problem you were previously facing, but would need you to reinstall the app so we can diagnose the issue.
Thank you for your patience!
Does not work! Looked very pleasing and easy to navigate but did not show on website. The app itself also popped a message saying only supports Chrome.
We're sorry to hear you didn't have a great experience with Aiva.
Were you able to reach out to our live support chat? We'll be glad to have someone on our support team help make sure the settings on your campaign are set up to show properly!
While basic customization is available for all browsers, we have packed a lot of cutting-edge features into the Aiva builder and Chrome delivers the optimal advanced customization experience. However, all pop-ups display perfectly to website visitors across all browsers and devices. :)
Thanks,
Aiva Support Team