Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to notify customers about restocked items, boosting sales. It's praised for being user-friendly, easy to set up, and providing insights into customer preferences. The support team is commended for their efficiency. Merchants also value its affordability and customization options. Key features include automated restock alerts, tracking of popular items, and 'coming soon' product alerts. It also provides a breakdown of requested items, tracks customer interest, and gathers emails for notifications, making it a useful tool for inventory management and customer engagement.

Edited February 14, 2020

Great app! Allows my customers to get a reminder when their size is back in stock. Very nice for businesses that carry small stock.

Tamar Shalem
Israel
Over 3 years using the app
June 5, 2020

I set this up to track which coloured items my customers want restocked more often and its been great its brought in sales already after less than a week and there's no need for me to notify individual customers and remember who they are - saves time! very happy.

Teacher Carry All
Australia
Over 3 years using the app
Edited July 24, 2019

I don't write a lot of app reviews, but I was pleasantly surprised by how well—and how quickly—Alert Me worked. The installation was very straightforward and simple, and customers started using the Alert Me form almost immediately. After our 21-day free trial, this app has been responsible for almost $100 in revenue that we may not have captured otherwise. No, that's not going to make or break us, but I think that's worth the $5 per month fee.

In addition to notifying customers about restocked products, we've found that it also gives us insight into what our customers want. Our buyer has asked for weekly updates of the request list which he takes into consideration when purchasing restocks and new merchandise. It also let's us know which items we should consider transferring from our smaller store (the inventory of which is not available online) to our flagship, where the online orders are fulfilled. More importantly, though, is that it's another touchpoint with our customers, one that is completely automated and requires no extra effort on our part.

Unfortunately, something in the theme we use—Out of the Sandbox's Turbo—seems to be preventing the form from showing up on items that are TOTALLY sold out. In other words, customers can fill out the form if a variant is sold out, as long as at least one variant is in stock. But if there is no stock of any variant (or if the item has only a single variant), the form never shows up. I'd like to see this resolved and Dibble Development did exchange a few messages with us, but we haven't been able to find a solution.

UPDATE: After spending a little time with the Alert Me template, we were able to achieve everything we wanted to, getting the form to show up only on sold out variants when some are in stock and others are sold out, but at all times when all variants are sold out (without having to choose a variant, which was the issue). We were also able to create a form with special language so customers could get alerts when our COMING SOON products become available. We are VERY happy with this app!

FullKit.com
United States
Over 3 years using the app
June 1, 2020

Very easy to set up and so helpful at letting us know what customers want us to reorder! We don't have a lot of space for backstock, so it's great to have an inexpensive app that helps us zero in on what customers want.

The Starlight Stitchery
United States
About 3 years using the app
August 25, 2020

Simple to use app - just pressed install and it did all the work! Helpful to see which products our customers actually want restocked which in turns helps us to know which lines to invest in.

Eclectic Eccentricity
United Kingdom
About 3 years using the app
September 27, 2020

SO HELPFUL! Pretty much ready to go customers for when you restock those highly wanted items! Excellent breakdown and very easy to use!

AmericanDream Athletics
United States
About 3 years using the app
September 23, 2019

We love this app & more importantly, our customers love this app! They are able to tell us what they REALLY want back in stock, and it's super easy for us to let them know when we restock their favorite styles!

Boutique 20
United States
About 3 years using the app
February 24, 2020

work every cent! integrate on product pages very well and no issues. customer service is also very helpfull

BARA Sportswear
Norway
About 3 years using the app
April 11, 2019

We love this APP, it does everything it is supposed to do, easy way to configure and a very friendly dashboard. We recommend it!

Makeup Outlet
Mexico
Almost 3 years using the app
Edited November 17, 2021

Restock is a great app. It is very easy to use and it's a affordable. I would definitely recommend this App it has help my store generate extra sales.

Bible Bliss Boutique
United States
Almost 3 years using the app