Reviews (381)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales with automated restock notifications. It provides insights into customer preferences, aiding inventory management. The app is easy to install, offers customizable options, and integrates smoothly with store themes. The ability to migrate notifications from other apps is also highlighted. Its performance and cost-effectiveness are well-regarded, with the support team, particularly individuals like Kimberly, receiving commendations for responsiveness and assistance.

May 29, 2019

Loving this app so far! We have finally found a way not to lose a customer when items are out of stock! Would suggest it!

Branded by CB
United States
Over 3 years using the app
Edited June 10, 2020

Very easy to install, and love the features of knowing how many people are requesting restocks, how many notifications are being sent out, and also the low monthly fee.

Surīshae + Co
Bermuda
Over 3 years using the app
Edited February 14, 2020

Great app! Allows my customers to get a reminder when their size is back in stock. Very nice for businesses that carry small stock.

Tamar Shalem
Israel
Over 3 years using the app
Edited May 6, 2021

It is a good app with plenty of features. The cost quite high but it is the only one that let you rate all the products. There is room for improvements in the user experience

Sharbatly.Club
Saudi Arabia
Over 3 years using the app
June 5, 2020

I set this up to track which coloured items my customers want restocked more often and its been great its brought in sales already after less than a week and there's no need for me to notify individual customers and remember who they are - saves time! very happy.

Teacher Carry All
Australia
Over 3 years using the app
Edited July 24, 2019

I don't write a lot of app reviews, but I was pleasantly surprised by how well—and how quickly—Alert Me worked. The installation was very straightforward and simple, and customers started using the Alert Me form almost immediately. After our 21-day free trial, this app has been responsible for almost $100 in revenue that we may not have captured otherwise. No, that's not going to make or break us, but I think that's worth the $5 per month fee.

In addition to notifying customers about restocked products, we've found that it also gives us insight into what our customers want. Our buyer has asked for weekly updates of the request list which he takes into consideration when purchasing restocks and new merchandise. It also let's us know which items we should consider transferring from our smaller store (the inventory of which is not available online) to our flagship, where the online orders are fulfilled. More importantly, though, is that it's another touchpoint with our customers, one that is completely automated and requires no extra effort on our part.

Unfortunately, something in the theme we use—Out of the Sandbox's Turbo—seems to be preventing the form from showing up on items that are TOTALLY sold out. In other words, customers can fill out the form if a variant is sold out, as long as at least one variant is in stock. But if there is no stock of any variant (or if the item has only a single variant), the form never shows up. I'd like to see this resolved and Dibble Development did exchange a few messages with us, but we haven't been able to find a solution.

UPDATE: After spending a little time with the Alert Me template, we were able to achieve everything we wanted to, getting the form to show up only on sold out variants when some are in stock and others are sold out, but at all times when all variants are sold out (without having to choose a variant, which was the issue). We were also able to create a form with special language so customers could get alerts when our COMING SOON products become available. We are VERY happy with this app!

FullKit.com
United States
Over 3 years using the app
July 17, 2019

Easy to integrate and fairly easy to customise. good customer service. Everything looks good so far and the proof will be in the pudding once our store goes live.

Mont Adventure Equipment
Australia
About 3 years using the app
June 1, 2020

Very easy to set up and so helpful at letting us know what customers want us to reorder! We don't have a lot of space for backstock, so it's great to have an inexpensive app that helps us zero in on what customers want.

The Starlight Stitchery
United States
About 3 years using the app
August 25, 2020

Simple to use app - just pressed install and it did all the work! Helpful to see which products our customers actually want restocked which in turns helps us to know which lines to invest in.

Eclectic Eccentricity
United Kingdom
About 3 years using the app
September 27, 2020

SO HELPFUL! Pretty much ready to go customers for when you restock those highly wanted items! Excellent breakdown and very easy to use!

AmericanDream Athletics
United States
About 3 years using the app