Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface, efficient performance, and features that simplify dropshipping. The free plan is appreciated for testing before upgrading. Merchants commend the product research tools and automated order fulfillment. The customer support team is praised for their prompt, clear, and personalized responses, with the live chat feature noted for its professionalism and speed. The app is recommended for streamlining dropshipping and aiding in finding profitable products.

April 10, 2023

Daisy delivered excellent customer service! Helped me add chrome extension and helped me import my products. I reccomend this App by far as one of the easiest!

SmokeyKicks
Germany
About 20 hours using the app
September 20, 2021

Please don't install it ever, Extension not working at all, ali order shop is very pathetic very slow, not recommended to download.

Chicwitt
United States
About 19 hours using the app
FireApps replied September 27, 2021

Hi Chicwitt,

Here's Jesse from Ali Orders - AliExpress Dropship Support Team and we are deeply sorry for this inconvenience causing to your experience.

With your concern about the extension does not work, you could please let me know you can't import product from Aliexpress to your store or get what issue with the extension then we could check and give you better advice.

Please kindly try to remove current extension then add it again. Then check it to see if it works again or not.

https://support.fireapps.io/en/article/how-to-install-ali-orders-chrome-extension-n0vwb1/

We have seen that my colleague has sent you follow-emails, please let them know if you need further help.

Regards,
Jesse
Ali Orders - AliExpress Dropship Support Team

May 5, 2020

Excellent app by far, and i have tried a few! This has not let me down in any way. Quick to install without error, and efficient import. I certainly would suggest this app for aliexpress.

Simplee Direct
United Kingdom
About 13 hours using the app
FireApps replied October 15, 2020

Hi there,

This is Andy from Ali Orders - AliExpress Dropship Support Team. We are glad that you have had a great experience with our support when using Ali Orders. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Ali Orders - AliExpress Dropship Support Team

May 17, 2020

So far so good!! i will let you know how things are going after I have used it for a while. Like it so far.

Ron's Found Treasures & Handmade Jewelry
United States
About 11 hours using the app
FireApps replied May 21, 2020

Hello Ronald,

Here's Raymond from FireApps Customer Support Team, and thank you for the feedback on Shopify App store.

Should you need any support later, please feel free to contact us via our live chat, or email at support@fireapps.io.

Regards,
Raymond

August 18, 2022

I used this app to switch my sourcing. It was extremely helpful and made the process super simple. Plus the Support team is amazing!

eRoyalMart.co
United States
About 11 hours using the app
April 12, 2023

Дуже хороша підтримка, зручна платформа для пошуку товару, і приємний дизайн.

ALTER WATCH
France
About 10 hours using the app
March 28, 2023

Amazing app! very much time saving.
It can save businesses a lot of time and effort by providing them with data and insights that would otherwise take hours to gather manually. However, it's important to keep in mind that no app can guarantee success on its own - it's ultimately up to the user to use the insights provided by the app effectively in their business strategy.

Birken Star
United Kingdom
About 10 hours using the app
March 29, 2023

thats a good app

FAVE HALE
Pakistan
About 10 hours using the app
October 2, 2023

I would recommend this app because of nice representatives like Jennie. She was helpful, very nice and a wealth of information. If i ever have to use the chat again, I hope i get Jennie. She was absolutely awesome!

SimplyByDesignCo
United States
About 1 hour using the app
September 24, 2023

Very knowledgable!

Gypsy Tags
United States
About 1 hour using the app