Reviews (2,534)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of products and easy-to-use interface, which simplifies the dropshipping process and enhances store offerings. They value the real-time support and efficient order fulfillment features that streamline store management. The customer support team is highly praised for being responsive and available 24/7, crucial for smooth business operations.

February 14, 2023

使用方便, 导入快速
界面也比较清晰.
客服能快速回答问题
使用方便, 导入快速
界面也比较清晰.
客服能快速回答问题
使用方便, 导入快速
界面也比较清晰.
客服能快速回答问题
使用方便, 导入快速
界面也比较清晰.
客服能快速回答问题

MeowSpace
China
7 months using the app
February 19, 2024

Rocy was great and looked deep into my issues and got everything corrected and made other recommendations to me.

Customized Merch
United States
6 months using the app
April 11, 2023

Very handy and clear application, separately wanted to answer the consultant Leo helped a lot to solve the problem with the order, everything was fast and clear, thank you very much

Try mockee
France
7 months using the app
June 8, 2019

Awesome App! Absolutely The Best Order Fulfillment out There!! There isn't another App out there that can compare to Ali Orders! Great Job Guys!!

S & A Product Overload
United States
7 months using the app
Zopi ⭐ replied October 15, 2020

"Hi there,

This is Johnson from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Orders - AliExpress Dropship Support Team"

February 1, 2023

Hammer Support sofort da und super hilfreich immer gerne man sollte immer mit Ihnen arbeiten ich werde nichts anderes nehmen

Türk-Store
Germany
7 months using the app
September 10, 2023

To anybody out there, don't work with Aliorders. There are orders, which just can't get fulfilled for no reason. The app doesn't tell you the reason, it's just failed. Then you loose a lot of time just to fulfill a few orders. I had to contact the support more than 7 times because of that. That isn't enough, even if I paid for the yearly plan, Aliorders tells me that I reached my fulfillment-limit - even if that is not true (my Shopify dashboard and also the Aliorders dashboard tells me that). The worst is, next to a lot of time which I lost, that Aliorders doesn't give back any money on my subscription.

KFANK©
Switzerland
7 months using the app
Zopi ⭐ replied September 11, 2023

Hi Kristian,

Thanks for submitting the review for our app! We definitely take these words very seriously and act upon them.

Regarding your concerns, I do apologize that there are issues with your account, and we take full responsibility for the issues. What we can do is offer our best support (as we are doing now) and look for ways to deal with your subscription.

We did send you messages in the app. Hopefully we can hear from you soon.

Kind Regards,
The Ali Orders team

Edited January 13, 2019

MixtaShop:

D'abord, à la fin de ce mois, je vais me désabonner d'une application payante après avoir trouvé l'application Ali Orders...parce que c'est incomparable.
Personnellement, VOUS êtes les meilleurs, vous méritez plus que 5 étoiles....En effet, tout est bien réglé dans cette application, c'est très professionnel; ce qui me facilite tous... et surtout gagner du temps avec l'importation des produits à travers l'application Ali Orders.....Je me demande comment vous êtes GRATUIT...mais la réponse je l'ai et certainement exacte, alors c'est que vous êtes très GÉNÉREUX..................Si vous pensez rendre cette application payante, je serai le premier à payer, à condition qu'il soit un prix symbolique.....Bref, je suis avec VOUS et Bravo....BONNE CHANCE.

MixtaShop
Morocco
7 months using the app
Zopi ⭐ replied October 16, 2020

Hi there,

I'm Yung from Ali Orders - AliExpress Dropship Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Orders team and we have been trying our best to develop and improve Ali Orders to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Ali Orders - AliExpress Dropship Support Team

March 2, 2023

Jennie, very good support and quick replies. Nice conversation and precise problem solving.

Delightful Decor
Germany
7 months using the app
December 21, 2023

Leo has been very helpful. Explains everything very clearly

WINKEL
United States
6 months using the app
April 16, 2024

Good Customer Service, Ross was very Helpful

KIDDVERSITY
United States
5 months using the app